Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Many customers reported dissatisfaction with the thoroughness of the cleaning, particularly regarding interior detailing and attention to detail.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of accountability.
Pricing Concerns
Customers expressed frustration over high prices relative to the quality of service received, with many feeling that the value did not meet expectations.
Management Issues
Several reviews highlighted problems with management, including poor customer relations and inadequate responses to complaints.
Inconsistency
There were mixed reviews about the overall experience, with some customers having positive experiences while others reported significant issues.
JL
Jess Leitch
Jan 2, 2026
1.0
While running errands today, I stopped by and bought. the $19 car wash. Unfortunately, the wash didn’t clean everything on the exterior.
I usually go to a local family owned car detailing spot, and spend $50 for a wash and interior detailing. Definitely won’t be coming back to this location.
JB
jaime bustillo
Dec 26, 2025
2.0
I wanted my car clean for this Holliday but... (Dec 24, 2025)
I wanted to try here, since I saw a lot of bad references; $54 wash "complete," they just cleaned the steering wheel and a little in the middle and vacuumed. The screen, as you can see, did not even pass his hands on the screen...
Terrible; seats are the same! Dirty.
Try elsewhere if you want a better cleaning.
Quería mi carro bien limpio por estas fechas pero... (dec 24, 2025)
Quise probar aqui, ya que vi muchas malas referencias; $54 lavado "completo", solo limpiaron el volante y un poco en la parte de en medio y aspiraron. La pantalla a como ven, ni las manos le pasaron...
Terrible la verdad; los asientos igual! Sucios.
Prueba en otro lado si quieres una mejor limpieza
AB
ania berezowska
Dec 20, 2025
2.0
I paid for the whole wash and was given attitude my car dirty. I pointed out a couple of things I wanted the guy to wipe down and he did so grudgingly. I asked him if there is anything that I’m asking him to do that is outside the scope of the whole thing wash and he said that it wasn’t. Apparently my car had been “sitting too long dirty”
Anyway, he mansplained it all to me and I canceled my membership. If you have kids and sticky stuff get on your car, don’t come here because they only prefer to clean clean cars.
EC
Eriq Cook
Dec 19, 2025
5.0
My go to for a quality outside/inside car wash. Staff is fast (most of time), amd clean very well. The memberships are worth it.
JB
Jerry B
Dec 16, 2025
1.0
I asked the attendant to clean the bugs off my front bumper. He refused and called the manager at my request. The manager informed me they do not clean bugs off bumpers, but they have a solution the customer can use to clean the bugs off themselves. For $62 I do not expect to wash my own vehicle. Also, they did an awful job of cleaning the aluminum wheels. POOR SERVICE car wash. Customer relations? I wonder how many customers this manager has run off.
What services does Waterway Carwash in Greenwood Village offer?
Waterway Carwash offers full-service car wash services, major brand gasoline, snacks, drinks, and other convenience merchandise for speedy and comfortable service.
What are the operating hours of Waterway Carwash in Greenwood Village?
Waterway Carwash is open Monday through Saturday from 7:30 AM to 7:00 PM, and on Sunday from 8:00 AM to 6:00 PM.
Where is Waterway Carwash in Greenwood Village located?
Waterway Carwash is located at 5290 Dtc Blvd, Greenwood Village, CO 80111, USA.
What payment methods are accepted at Waterway Carwash?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash has wheelchair accessible entrance, parking, seating, and restrooms.
How can I contact Waterway Carwash for customer service?
You can reach Waterway Carwash customer service by calling +1 303-741-2000 or emailing customerservice@waterway.com.
Does Waterway Carwash offer any membership or unlimited wash options?
Yes, Waterway Carwash offers an Unlimited Car Wash Club to keep your car clean regularly. More information is available on their website.
What nearby gas station can I visit in case I need fuel before or after using Waterway Carwash?
Phillips 66 Gas is a nearby gas station with convenience store and car wash services, convenient if you need fuel before or after your visit.
Where can I grab a meal or snack near Waterway Carwash in Greenwood Village?
You can visit nearby restaurants such as Sawara Sushi Express, Smashburger, ASA Sushi, Jason's Deli, The Delectable Egg, Illegal Pete's, or Rumbi Island Grill for a variety of meal options.
Are there any storage or other useful local services near Waterway Carwash?
Yes, nearby you can find Public Storage for self-storage needs, and services like H&R Block for financial services or Gold Label Cleaners for laundry needs.