Sinclair Oil's iconic DINO-SAUR has been fueling America since 1916 and is proud to provide innovations such as DINOCARE™ A TOP TIER™ Gasoline that will keep American drivers on the road for years to come.
0-star experience
I attempted to return a $21 item in its original packaging with the original receipt just 30 minutes after purchasing it. Before I purchased it, I specifically asked if I could return it if I didn't end up needing it, and didn't get a clear response.
Instead of a professional explanation, I was accused of "borrowing" the item, cursed at and told, “Don’t ever come back.”
After 5 minutes of being treated like trash, the employee threw cash at me saying, "tax not included" before I walked out. This interaction happened in full view of other customers and is presumably captured on the store’s security footage.
There was no clearly posted no-return policy at the counter. If that is the policy, it should be communicated clearly — not enforced through hostility.
I have never been treated this way by a business, employee, AND manager. If this is how customers are handled over a small, same-day return, I strongly recommend taking your business elsewhere.
(I will be contacting Sinclair corporate to clarify whether this behavior reflects their company standards.)
FF
Fluffykitten103
Oct 2, 2020
5.0
Really good, owners are super nice and friendly, they care about their customers and it shows, have great burritos from jems cafe, feels very comfy to be there.
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