Take 5 Car Wash

Reviews

• MB

  Mary Block

  Nov 14, 2025
  1.0
  Unauthorized membership created and charged to my card at the Golden Take 5 on back in July. I just discovered the monthly charge and went in person to cancel and requested a refund but still haven’t received it. Do not give your card unless you watch them process it.
• JJ

  Jeff

  Nov 2, 2025
  1.0
  Terrible customer service! I have signed up for a monthly membership and been charged twice now in the same month, yet I come in and my code won't work. Today, the rude guy said he could charge me again, but could do nothing about the other times, even though he can see the four account duplicates that have been setup for me. I declined and he made me back out through the tight cones and turns! I'll update my review if they make it right, but so far I have no faith based on my experience.
• PP

  Patrick Perico

  Oct 29, 2025
  2.0
  I've been going to this car wash location since it was Black Diamond. The service was a lot better before and the workers really went out of their way to help you with something whenever you needed it. The facilities were cleaner previously too. Last week I brought my car in, got the $17 wash. It came out and still had a bunch of dirt and grime around the grill and side mirrors. I drove up again and asked if I could go through one more time but the Team Lead (younger female) told me that they only let vehicles that purchased the $22+ packages go through more than once. I've never had this issue with any other car wash I go to. Shouldn't it be satisfaction guaranteed for a service like this? The Team Lead was rude and smirked and told me that they don't give free car washes and asked me to pay again. I drive close to 20 minutes to get here from Arvada and have been coming for years but I guess it's finally time to find an alternative.
• MB

  Matthew B

  Oct 21, 2025
  2.0
  I just paid $22 to have my car washed. It’s still dirty after two trips through this utterly ineffective business. They must be paying people for these reviews. My car wasn’t even that dirty but just had to go through two separate times just to get bird poop off. There are water spots and dirty areas. I’d actually like management to contact me.
• KA

  Kellie Alkayam

  Oct 14, 2025
  1.0
  Update: Take 5 responded to my review asking me to call them, so I did. The number they provided looks like a local number, but it takes you to a menu where you can choose to speak to a representative. I did this, and was directed to an outsourced call center where the woman told me that since my claim was denied, there is nothing more that she can do. They truly have no interest in making this right. ---------------- Original Review: I got a membership to Take 5 Car Wash because I wanted to take care of my paint, not damage it further. Sadly, after taking my car through their car wash last Sunday, I discovered quite a bit of paint damage. I filed a damage claim with their employee, and received an email from corporate denying any wrongdoing. I am so disappointed that now my car is damaged, and they have no interest in making it right. After filing my damage claim, a man approached me in the parking lot to tell me his vehicle's paint was also severely damaged by their car wash, so apparently this isn't just a one-off. If you value your paint, I'd suggest steering clear.