Enterprise Rent-A-Car

4.4
534 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Golden, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Golden location today.

Location

Enterprise Rent-A-Car
885 Lupine St, Golden, CO
80401, United States

Hours

Reviews

4.4
534 reviews
5 stars
404
4 stars
45
3 stars
14
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Golden location received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting individual employees who went above and beyond.

Vehicle Condition

While many customers reported clean and well-maintained vehicles, there were several complaints about receiving dirty cars or vehicles with issues, such as cracked windshields.

Reservation Issues

Multiple customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding rental policies.

Efficiency

Customers appreciated the quick check-in and check-out processes, as well as the overall efficiency of the service, although some noted long wait times for vehicle readiness.

Safety Concerns

There were serious concerns raised about vehicle safety, with reports of inadequate maintenance and issues like bad brakes being overlooked.
  • SK
    Scott Kilman
    4 days ago
    1.0
    This is the 2nd time I have used them and the 2nd time I didn’t get a compact car that I reserved. Even though I went by the day before to make sure I got a compact car. I didn’t. When I checked the car in I complained and was told all I had to do is drop in like I did. So be warned you may not get the car you reserved. They will be lucky if I use them again.
  • SD
    Shanna Daniel
    Nov 9, 2025
    5.0
    Gary is the best our rental vehicle was towed the first night of our vacation while in a different state by being patronized we contacted enterprise first thing in the morning Gary was able to get us a new vehicle to complete out trip he honestly went above and beyond the fear being stranded in another state is scary but with his help and everyone in this office you'll made our trip a success there is a reason we come back to you thank you and again thank you Gary for your help
  • SB
    Sergiusz Budziński
    Nov 6, 2025
    5.0
    Guys thank so much for your help, Ben and Luis doing for this office, excellent customer service 👌🫡
  • JJ
    Jason J
    Oct 24, 2025
    5.0
    Gary is always super helpful. This is my go to place whenever I’m renting a car. Thank you!!!
  • HH
    Hieu Ho
    Oct 24, 2025
    5.0
    Great service, Ben is really good.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Golden, CO offer?

Enterprise Rent-A-Car in Golden offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the rental location hours for Enterprise Rent-A-Car in Golden?

The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.