Safelite AutoGlass

Reviews

• BK

  Blaine Kirk

  2 days ago
  5.0
  Not only the cost was so low, but the technician was on time and did a great job I can see clearly now!!
• KH

  Kim Hopkins

  Nov 15, 2025
  5.0
  Very easy windshield replacement experience. Tech called me in the morning to advice when arriving. Very polite & kind Tech.
• LW

  Laura Werlin

  Oct 29, 2025
  1.0
  In addition to the technician literally creating a mountain out of a molehill - i.e. turning a quarter-inch crack into a long spider crack as a result of the "repair" (he called the repair a "fail") and needing an entire new windshield as a result (yes, I'm aware that a larger crack can be the consequence of a repair), the technician had not written in his report that the repair was, in fact, a fail despite having told me he would do that. That meant I had to call Safelite (good luck ever trying to reach your local Safelite shop by phone let alone even finding their number), which sent me down the rabbit hole of this person and that person explaining to me a) "these things happen," and b) because they happen, the deductible for the new windshield is my responsibility - end of story. Given the size of the crack (don't ask me why I ever bothered to "repair" it - dumb on my part, I now know), and given the self-described fail of the procedure (and insult to injury, the technician - friendly but also matter of fact, as in no big deal that the job he did not only didn't work and in fact, made things far worse), I can't imagine why I would ever do business with this company again. I have scheduled the windshield replacement but will likely cancel it and go with another company instead. No reason to stick with them when they clearly don't back up their work.
• OO

  OddBall1958

  Oct 18, 2025
  5.0
  Awesome work! Great communication! Clean an neat!
• AB

  Ariel Bogue

  Sep 30, 2025
  1.0
  Terrible customer service. I wanted to get my wiper blades replaced under their 6 month warranty which was no problem at first… but when I installed them they were the wrong size. I went back and told them and they said they would come out and swap them out on another date. On that day I get a call from the Frisco Safelite saying I have to pay for the wiper blades or wait for Tiffany (the Glenwood Springs store manager) to call me and get it rescheduled. Never heard anything from Tiffany for 2 weeks and I called everyday with no word. I went by today and she told me they wont help me because it was not under warranty. Even after they asked the guy (Anthony) who helped me initially and he said yes to swapping them out. I went in initially to pay for them and would have been happy to but Anthony told me it was under warranty and I didn't have to pay. Very unprofessional and the last time I will be coming here.

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