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Phil Long Honda is your trusted Honda dealership serving Glenwood Springs, New Castle, Carbondale, and Aspen, Colorado. As part of the respected Phil Long Dealerships family, we offer a wide selection of new and pre-owned Honda vehicles, competitive financing, and transparent pricing. Our certified technicians provide expert Honda service and genuine parts to keep your vehicle running at its best. Visit Phil Long Honda for reliable sales, service, and a customer-first experience you can count on.
Many customers praised the staff for being friendly, helpful, and attentive throughout the car buying process.
Sales Experience
Customers reported positive experiences with sales representatives, highlighting their professionalism and lack of pressure during the buying process.
Service Department
While some customers had great experiences with the service department, others reported issues with service quality and communication.
Transparency Issues
Several reviews mentioned concerns about hidden fees and lack of transparency during the purchasing process.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their purchases and the dealership's service.
CC
Chris
2 days ago
1.0
Horrible alignment and service. They recommended an alignment to me even though my steering wheel was straight, then gave me back a steering wheel that was waaay off center. They refused to re rack it the following week and try again unless I paid another $225 upfront. Took it to another shop and every wheel was out of spec after only driving 10 miles across town straight to the other shop.
They also bent my battery j hooks installing a new battery. I get that mistakes happen but they even failed to make it right after giving them a chance. Will never take my car back there.
LW
Laura Wille
2 days ago
5.0
TJ was amazing and treated me really well so happy with my purchase!
SA
Scott Addington
Feb 6, 2026
5.0
We purchased our 2026 Honda CRV Hybrid In Fort Collins, but we were travelling back from Grand Junction on I70 and our tire pressure sensor came on... We pulled into the Honda Dealership service department and Sergio quickly checked our tires and recalibrated the tire system. He was very courteous and helpful. We were back in the road in 10 minutes quite relieved and happy. Sergio was awesome what great customer service!
JD
Jaedon DeLong
Jan 5, 2026
5.0
Purchased my New 26 HRV TJ, Jordan have done awesome. I didn't feel pressured and they worked with my unique credit situation and still got it done. Cannot stress save time go to Phil Long Honda in Glenwood rather then Junction!!
PP
Primo
Jan 3, 2026
5.0
Traveling to Utah, I had some trouble with my Pilot and had to stop in Glenwood Springs. I was able to call the service center first thing in the morning and bring it in. Sergio Cardenas and crew were able to quickly diagnose the problem and immediately start working to fix it. Constant communication and video updates of the issue were extremely helpful in staying informed on the progress. John was able to shuttle me to and from our hotel and he couldn’t have been nicer!
After feeling like I was going to be stranded, Phil Long Honda came to the rescue! I couldn’t have been more pleased with the customer service, the work, and the attention to detail that this dealership provided.
Thank you!
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Certified March 01, 2026Yext Knowledge Graph
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