Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Fort Collins today.
Location
Hours
Reviews
4.6
1,522 reviews
5 stars
1,308
4 stars
45
3 stars16
2 stars16
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Amy, Ryan, and Gavin for their excellent service.
Honesty
Several reviews noted the transparency and honesty of the service, with customers appreciating that they were not pushed into unnecessary repairs.
Efficiency
Customers frequently mentioned quick and efficient service, with many reporting timely completion of repairs and maintenance.
Communication
Clear communication about services and pricing was a common theme, with staff taking the time to explain issues and options to customers.
Negative Experiences
A number of reviews expressed dissatisfaction with service quality, including accusations of misdiagnosis and poor customer handling, leading to a loss of trust.
- DDDevonte DavisNov 12, 20255.0I’ve had to go in for two separate visits, one for my brakes and another because of my radiator. Both experiences were amazing. I dealt with Chris and the tech Ryan. They got my car running smooth again. I’ll definitely be back! 5/5
- KFKrista FullerNov 8, 20255.0Rey and Amy were great explaining things I had no idea about. The ride home from Lyft was an added bonus I wasn't expecting. Good price, didn't tack on anything extra I didn't need right away. Will definitely be going back,
- GOGracie OswaldNov 5, 20255.0All of the staff at Brakes Plus were truly amazing and talked to me every time before they needed to make a change. Memo had been the one to work on my car and he had done an amazing job, I was so grateful. Amy was very kind and gave me all of the details of what they were working on! Highly recommend.
- HMHelena “Mickey” MNov 4, 20255.0came in for an alignment since the place I went to before couldn’t do it on my car and referred me over to breaks plus and I’m glad I did! Amy was super nice and transparent about pricing and what would be done to the car and was quick about checking me in despite the computer being a little silly. Ryan was also so nice and approachable to talk to especially when getting my opinion on the services. It really felt like my opinion or knowledge wasn’t in question and that I did have control of what would be done and he was happy to go either way and give a plan of what we do in case anything happens. The free break check is also super nice :)
- KGKathryn GlennNov 1, 20255.0Honest and fast service- I came in for a brake check and Rey and Amy were honest with the condition of my brakes- offered to preform the service but it was not yet required. They did recommend a service that was needed and were able to quickly get started on it so I could get on with my day. Very friendly, honest, and efficient.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Fort Collins offer?
Brakes Plus offers a wide range of auto services including wheel alignment, brakes, oil changes, suspension, batteries, wiper blades, vehicle maintenance, state inspections, and more.
What are the operating hours for Brakes Plus in Fort Collins?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays like New Year's Day and Christmas.
Where is Brakes Plus located in Fort Collins?
Brakes Plus is located at 3801 Mitchell Dr, Fort Collins, CO 80525, United States.
What payment options does Brakes Plus accept?
Brakes Plus accepts American Express, Cash, Discover, Financing, Mastercard, and Visa.
How can I book a service appointment at Brakes Plus Fort Collins?
You can make a reservation online via their booking page at https://www.brakesplus.com/stores/fort-collins/co/0114.
Does Brakes Plus in Fort Collins offer any specials or deals?
Brakes Plus provides specials such as $99 brake special and various oil change and brake specials. Check their website for current offers.
What nearby automotive parts stores can I visit when at Brakes Plus?
Advance Auto Parts is located nearby and is convenient for customers needing automotive parts or accessories during their visit to Brakes Plus.
Are there any convenient parcel services near Brakes Plus?
Yes, the UPS Access Point location near Brakes Plus offers courier and delivery services useful for shipping parcels.
Where can I find food options close to Brakes Plus in Fort Collins?
Wendy's fast food restaurant is nearby and can be a good option for a quick meal before or after your car service.
What other automotive-related businesses are near Brakes Plus in Fort Collins?
Besides Brakes Plus, Fort Collins Dodge Chrysler Ram is nearby offering car sales and automotive repair services, providing customers with multiple automotive service options in close proximity.