Brakes Plus

4.8
987 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Erie today.

Location

Brakes Plus
2150 Village Vista Dr, Erie, CO
80516, United States

Hours

Reviews

4.8
987 reviews
5 stars
923
4 stars
10
3 stars
3
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Brandon and Tyler, for their exceptional service, friendliness, and willingness to explain repairs clearly.

Efficiency

Several reviews highlighted quick service and timely completion of repairs, although some customers experienced long wait times despite having appointments.

Honesty

Customers appreciated the honest assessments of their vehicle needs, with many noting that they were not pressured into unnecessary repairs or upsells.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor communication and service delays, leading to frustration for some customers.
  • DR
    D'Rand Richardson
    6 days ago
    5.0
    Michael and the team are a great group of guys. I took my '02 Durango to them not too long ago and they took it from not running to running better than when I got it. If you're in Erie this is the place to take your car to get fixed. Oh and did I mention they had my car running in less than a day that was the best part.
  • JO
    Joe Ostrowski
    6 days ago
    5.0
    I had an outstanding experience at Brakes Plus in Erie on Village Vista Dr. From start to finish, the service was excellent. I especially want to shout out Michael, who went above and beyond to make sure everything was handled professionally, honestly, and efficiently. Michael took the time to clearly explain what was needed, answered all my questions without any pressure, and made the entire process smooth and stress-free. It’s rare these days to find automotive service that feels this transparent and customer-focused. If you’re looking for a shop you can actually trust, this location is it—and Michael is the reason I’ll be coming back and recommending it to everyone I know.
  • JH
    Jennifer Hunter
    6 days ago
    5.0
    I recently had work done at breaks plus and I would highly recommend!! One particular employee stood out, Michael took his time and explained everything that needed to be done and why. He took the time to talk with me. I never felt pressured or uncomfortable about my visit. Not knowing much about cars I felt comfortable and my car is running great. They stand behind all thier work and I'll definitely return with all my future needs. Thank you for a great experience
  • AA
    Austin ASH
    6 days ago
    5.0
    Just brought my car in to get some stuff taken care of after purchasing it. Reasonable pricing for the filters and even the oil change service.Also needed a quote on some other suspension work and some tires, the gentleman who helped me got a list ready and also an estimate prepared for me almost immediately. Great service and even better customer care.Have sent a few friends along the way and none have had any issues. Really appreciate the team here even though I only stop in once or twice a year.
  • BC
    Brooke Czarnetzki
    Jan 5, 2026
    1.0
    Showed up a little early for an appointment, mentioned that it didn't seem too busy and was told by an employee they were pretty slow. After waiting 30 minutes after my appointment time, I asked if my vehicle would be taken back soon. Watched him pick up the paperwork from where some employees were sitting and eating while vaping, set it down and then go get my car almost another 10 minutes later. They also told me 3 additional things needed to be done, however when I took it to another mechanic they told me all 3 of those things were fine but I did desperately need new front brakes. Awful customer service and business practices. We had tried them a few years ago with a bad outcome, however had heard they were under new management and thought we'd try again. Do not recommend.

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Erie, CO offer?

Brakes Plus offers services including wheel alignment, brakes, oil change, suspension, state inspections, batteries, wiper blades, vehicle maintenance, fluid exchange, tune-up, and more.

Where is Brakes Plus located in Erie?

Brakes Plus is located at 2150 Village Vista Dr, Erie, CO 80516, US.