Good Sam Roadside Assistance

4.6
3695 reviews

About

RV Supply StoreTrailer Repair Shop

Location

Good Sam Roadside Assistance
64 Inverness Dr E, Englewood, CO
80112, United States

Hours

Reviews

4.6
3,695 reviews
5 stars
3,189
4 stars
159
3 stars
33
2 stars
29
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor communication and unhelpful responses from customer service representatives, leading to frustration and dissatisfaction.

Service Reliability

Numerous reviews highlighted issues with the reliability of roadside assistance, including long wait times and failure to dispatch help.

Billing Issues

Several customers experienced problems with billing, including unauthorized charges and difficulties obtaining refunds.

Mixed Experiences

While some customers praised specific representatives for their helpfulness, overall experiences varied greatly, with many expressing disappointment.
  • MJ
    Mary Jones
    6 days ago
    5.0
    The young lady was so very helpfull! She was so.kind to help me with all my questions and help me find every thing I needed So very glad I have Good Sam
  • PW
    Pam Workinger
    6 days ago
    5.0
    I spoke with Brandon F today. I was a supervisor in a call center over anywhere from 13 to 17 people. I wanted his supervisor to know what a great job he did on my call to him today. He made sure he had my contact number should the call drop before he got to finish taking care of me. He confirmed who I was and the teason for my call. He felt very genuine to me and not like he was reading from a script. Very personable. It was my fault I didn't get my discount as requested by 12/31/25. He just said things happen. Great rep! I was impressed!
  • JW
    James Wright
    6 days ago
    5.0
    Far better pricing than AAA which has become an uncaring conglomerate. Time will tell for service. Salesperson was excellent
  • JB
    jacob bailey
    Dec 19, 2025
    1.0
    Over promise under deliver , they have terrible communication and have yet to provide me with anything but headache , I purchased the platinum plus and when months later I. Needed a 8 mile tow they told me I was going to be out of pocket 900 dollars , I was told something. Completely different when they “ sold me the premium package “ this is a absolute scam and the service is trash do not recommend
  • DC
    Deo Curts
    Dec 16, 2025
    3.0
    Won't refund elite membership. Only 2 days ago. Was online to pay for my original standard membership. 3 charges hit my debit card. 1 was for $99 elite membership. Their websight signed me up. Now they won't refund the charge. This customer care woman. Rambled on about policy. Wow what do they do when you call for a tow or something else there charging you for. Are they gonna hide behind policy??? And us there a real Marcus or is he just a fictional marketing ploy.?? Only 362 more days untill i cancel elite membership. Beware. Update: as of 12-22-2025 Good Sam rufunded all my money. Thanks for your action....

Frequently Asked Questions About Good Sam Roadside Assistance

What services does Good Sam Roadside Assistance offer?

Good Sam Roadside Assistance offers services as an RV dealer, RV repair shop, RV supply store, and trailer repair shop.

Where is Good Sam Roadside Assistance located?

It is located at 64 Inverness Dr E, Englewood, CO 80112, United States.