Numerous customers reported significant delays in receiving roadside assistance, with some waiting over 8 hours for help.
Customer Service Quality
While many customers praised individual representatives for their helpfulness and professionalism, there were complaints about rude service and difficulty in reaching support.
Communication Issues
Several reviews highlighted problems with communication, including being transferred multiple times and receiving unclear information.
Value for Money
Customers expressed dissatisfaction with the perceived value of services, feeling that the assistance provided did not justify the costs.
WW
Whiskeystraw
Dec 17, 2025
1.0
I got the Roadside and tried to use it just once when instead of help I got phone calls from tow companies telling me that GS was only offering $35 buck for a jump when the starting rate is at least $80 locally and many pay $125. AAA always allowed me to call for secondary help if their guy couldn’t make it and then they sent me a check. 15 years ago it was $50 bucks for a jump start, GS seems to be set to 1980 prices when it come to helping your stranded family. That is a big insult. Off to AAA they were not great but they never left me on the road because they were too cheap to payout. As long as GS has been around you know they know better also. Such a shame I had GS as a younger man and it was fine. Just rack it up to another business just straining the life out of our time and pocketbooks. Americas are paying more and more for these type of services with less results in all areas of business in USA it seems.
JS
john sudduth
Jul 3, 2024
5.0
Bre was extremely helpful when I called Good Sams for support. I had a few questions she was able to help me with right away. I was a happy camper
PG
P G
Jul 3, 2024
5.0
Renewing my membership. Matthew was polite, professional, and explained the basics of each level of service so I could make my choice.
DT
D Trent
Jun 10, 2024
5.0
Ambrosia was fantastic. Very friendly and courteous.
Good Sam Club is open Monday through Friday from 9:00 AM to 7:00 PM and closed on Saturdays and Sundays.
Where is Good Sam Club located?
Good Sam Club is located at 64 Inverness Dr E, Englewood, CO 80112, United States.
What services does Good Sam Club offer?
Good Sam Club offers RV sales, RV repair, RV supplies, and trailer repair services.
Does Good Sam Club provide onsite parking?
Yes, Good Sam Club has onsite parking available for customers.
What is the best way to contact Good Sam Club?
You can contact Good Sam Club by phone at +1 833-782-2731.
Does Good Sam Club have a website for more information?
Yes, you can visit their website at https://www.goodsam.com/club/ for more details.
Is there an insurance service near Good Sam Club for RV owners?
Yes, Good Sam Insurance and Good Sam ESP (which also offers insurance agency services) are located nearby and can assist with RV insurance needs.
Are there legal services near Good Sam Club if I need assistance?
Yes, several legal service providers like McGuire Law, EKW Law Group P.C., and Baker Law Group LLC are close to Good Sam Club for clients needing legal assistance.
What counseling and mental health services are available near Good Sam Club?
Nearby counseling services include Aerie Counseling, Thrive Couple and Family Counseling Services, Sovereign Soul Counseling, and Your Pediatric Psychologist, offering a range of mental health support.
Can I combine a visit to Good Sam Club with other local services or attractions?
Yes, while visiting Good Sam Club, you might also explore nearby financial services like Cherry Creek Investment Advisors, construction services like Rocky Mountain Construction Company, or wellness centers like The Wellness Way - Centennial for a comprehensive local experience.
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