Good Sam Club

4.8
5712 reviews
Good Sam logo.

About

RV DealerRV Repair ShopRV Supply StoreTrailer Repair Shop

Details

  • On-site parkingAvailable

Location

Good Sam Club
64 Inverness Dr E, Englewood, CO
80112, United States

Hours

Reviews

4.8
5,712 reviews
5 stars
5,265
4 stars
208
3 stars
78
2 stars
28
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers reported significant delays in receiving roadside assistance, with some waiting over 8 hours for help.

Customer Service Quality

While many customers praised individual representatives for their helpfulness and professionalism, there were complaints about rude service and poor communication.

Response Efficiency

Several reviews highlighted inefficiencies in the response process, including long wait times and lack of follow-up from the company.

Membership Value

Customers expressed dissatisfaction with the perceived value of the service, feeling that the assistance provided did not justify the cost of membership.
  • WW
    Whiskeystraw
    Dec 17, 2025
    1.0
    I got the Roadside and tried to use it just once when instead of help I got phone calls from tow companies telling me that GS was only offering $35 buck for a jump when the starting rate is at least $80 locally and many pay $125. AAA always allowed me to call for secondary help if their guy couldn’t make it and then they sent me a check. 15 years ago it was $50 bucks for a jump start, GS seems to be set to 1980 prices when it come to helping your stranded family. That is a big insult. Off to AAA they were not great but they never left me on the road because they were too cheap to payout. As long as GS has been around you know they know better also. Such a shame I had GS as a younger man and it was fine. Just rack it up to another business just straining the life out of our time and pocketbooks. Americas are paying more and more for these type of services with less results in all areas of business in USA it seems.
  • DS
    David S
    Jun 20, 2023
    5.0
    Shea was very patient and helpful when I called about a renewal problem. He discovered the reason and was immediately able to make it right. Only took 2-3 minutes! Exceeded my expectations!
  • MB
    Michael Barron
    Jan 12, 2022
    5.0
    I was not having any success in logging on to good Sam trip planning site. I tried many different things and nothing worked for me. Fortunately Sara spent a good amount of time with me and we successfully completed my task. Thanks so much Sara
  • JM
    Jason Merriott
    Dec 17, 2021
    5.0
    Brenda was very helpful.

Frequently Asked Questions About Good Sam Club

What are the business hours of Good Sam Club?

Good Sam Club is open Monday through Friday from 9:00 AM to 7:00 PM and closed on Saturdays and Sundays.

Where is Good Sam Club located?

Good Sam Club is located at 64 Inverness Dr E, Englewood, CO 80112, United States.