Business Details
About
Parking Garage
Spotsurfer, a Colorado based parking solution, which makes it easy to reserve your parking spot ahead of time at Colorado’s top ski resorts. The platform is available in a desktop version, a mobile version, and apps for both iOS and Android.
Just tap, park, and hit the slopes! Spotsurfer guarantees a parking spot will be waiting for you when you hit the slopes at Vail or Beaver Creek through an easy and streamlined online reservation process.
Why choose Spotsurfer?
+Easy online reservations
+Stress free parking spots
+Prime locations in top resorts
More time on the slopes and less time parking!
Spotsurfer has partnered with Vail Resorts and the town of Vail, as well as local businesses to help ensure the best parking.
Details
- RestroomAvailable
- Onsite servicesAvailable
Location
Hours
Frequently Asked Questions About Spotsurfer
What is SpotSurfer?
SpotSurfer is a parking management and reservation platform built for resort towns and mountain communities, helping drivers find reliable parking and helping property owners maximize their space.
How does SpotSurfer work?
Simply choose your destination, select the date you want to park, and reserve your spot. You'll receive a confirmation with all the details.
Where is SpotSurfer available?
Currently, we offer parking reservations in Vail and surrounding mountain communities. We are expanding, so stay tuned for new locations! Join our email newsletter to receive the latest updates!
Why should I reserve a parking spot in advance?
Reserving ahead guarantees you a spot closer to the lifts, so you can skip the headache of circling for parking on busy days. It helps you avoid parking far from the action—or worse, having to walk or squeeze onto a crowded bus with all your gear. Booking early means less stress and more time on the mountain.
How do I find my reserved parking spot?
All spots are shown on the map view in our reservation search page, and each listing includes an address with a direct link to Google Maps for directions.
After booking, you’ll receive a reservation confirmation email with detailed instructions on how to locate and access your spot, including any necessary access codes or valet info (if applicable).
Is there a SpotSurfer mobile app?
Yes! SpotSurfer is available on both iOS and Android. You can download the app from the App Store or Google Play to easily search, reserve, and manage your parking on the go.
How does SpotSurfer help reduce traffic and congestion?
By turning underused driveways and lots into reserved parking, SpotSurfer keeps cars out of the streets, reduces aimless circling, and streamlines access to trailheads and lifts. We're proud to partner with organizations like the Town of Vail, the Vail Police Department, and the Parking & Mobility Board to support smarter traffic flow.
How do I pay for my parking reservation?
All payments are securely processed through Stripe. You can also pay using SpotSurfer Bucks, which are available at a discounted rate and can be used on any reservation. For frequent parkers, some locations also offer season passes and parking packs for extra savings.
What are SpotSurfer Bucks and how do they work?
SpotSurfer Bucks are credits that can be used toward any reservation on our platform. They're available at a discounted rate, and also issued as refunds for last-minute cancellations. You can apply them at checkout just like cash.
Can I use multiple payment methods?
Currently, we only accept one form of payment per transaction. If you have SpotSurfer Bucks, you can apply them at checkout, and pay any remaining balance with a credit/debit card or supported digital wallet.
Can I modify or cancel my reservation?
Modifications are not currently supported, but you can cancel your existing reservation and book a new one with the desired changes.
See our cancellation and refund policy below for details.
What is the cancellation and refund policy?
Cancel 24+ hours in advance for a full refund to your original payment method.
Cancel within 24 hours and you’ll get a full refund in SpotSurfer Bucks for future use.
Are there extra fees when booking a spot?
Nope! Our pricing is fully transparent—the price you see is the price you pay. There are no hidden fees, taxes, or surprise charges added at checkout.
How early can I arrive?
Most lots open at 6:00 AM, but exact hours vary by location. You’ll find the specific lot hours listed on the spot’s detail page and in your reservation confirmation. Just be sure to arrive during the posted open hours!
What if someone is in my reserved spot?
Contact us immediately through the app or website, and we’ll assist you in finding an alternative spot or resolving the issue.
What happens if I overstay my reservation?
SpotSurfer does not issue fines for overstaying, but each facility sets its own enforcement policy. Some may choose to boot or tow vehicles that stay beyond their reservation period, and any associated costs will be the responsibility of the vehicle owner. We recommend departing on time or reserving an extra day if you anticipate needing more time.
Do I need to print my reservation?
No need! Just show your confirmation on your phone or follow the instructions for digital entry.
Is my parking spot guaranteed?
Yes! Your reservation ensures you have a spot. If any issues arise, our support team is here to help.
Are the parking lots secure?
We partner with trusted parking providers, many of whom offer security features such as cameras and attendants. However, we recommend not leaving valuables in your car.
Are there electric vehicle (EV) charging spots?
SpotSurfer does not currently display EV charging availability on our listings. However, some valet locations may offer EV charging on a first-come, first-served basis. If EV charging is essential for your trip, we recommend reaching out to the facility directly to confirm availability.
Are oversized vehicles (RVs, trailers, vans) allowed?
Some locations do allow oversized vehicles, but not all. Be sure to check the facility details on the spot listing to see if RVs, trailers, vans, or other large vehicles are permitted. If it’s not specified, we recommend reaching out to the facility before booking.
Can I leave my car overnight?
Overnight parking availability varies by location. If available, it will be listed in the spot details.
Do I need an account to book a spot?
No, you don’t need to create an account to reserve a spot—you can check out as a guest. However, we highly recommend creating an account, as it’s the only way to view, cancel, or manage your reservations after booking.
I forgot my password. How do I reset it?
Click “Forgot Password” on the login page and enter your account email to be sent a link to reset your password.
How do I contact SpotSurfer support?
You can reach us via email at info@spotsurfer.com, or by phone at (970) 389-4230.
Does SpotSurfer offer promo codes?
Yes! Sign up for our newsletter and follow us on social media for exclusive deals and discount codes.
Do you offer group or corporate parking reservations?
Yes! Contact us for special rates on bulk or corporate reservations or if you're a vacation home owner looking to provide parking options to your guests.
Do you partner with local businesses or events?
Yes! We love supporting local businesses, festivals, and events with dedicated parking solutions. Reach out to us if you're interested in partnering.
How do I sign up as a property owner?
SpotSurfer handles everything for you—from setting up your listing to managing reservations and payments. We create your listing, photograph your location, help set pricing, and market your spot to outdoor enthusiasts through our website, social media, and partnerships with local organizations like vail.gov. Setup typically takes about 3 days.
How do property owners get paid?
SpotSurfer pays property owners on a monthly basis. For the fastest and most seamless experience, we recommend setting up a Stripe account for direct monthly deposits. If Stripe isn’t an option, owners can opt to receive a monthly check instead.
Owners can also track their earnings and view all financial data related to their spot through their owner dashboard, which provides clear insights into revenue, reservations, and payout history.
How do I know who is parking in my space?
All drivers are required to submit their personal and vehicle information when making a reservation. Property owners will receive a daily email with the details of that day's reservations, and can also view all upcoming and past bookings through their owner dashboard.
Unauthorized vehicles are subject to booting or towing at the vehicle owner's expense, in accordance with local and state laws. SpotSurfer also provides free "SpotSurfer Parking Only" signage to help deter unauthorized use of your space.
What if there’s damage or an issue?
SpotSurfer collects identifying information for every driver, which improves accountability. If damage occurs and a driver’s insurance doesn’t cover it, SpotSurfer carries liability and umbrella insurance to protect property owners from risks like physical damage, slip-and-fall incidents, or harm to adjacent property.
Can I cancel as a property owner?
Absolutely. There's no long-term commitment. You can pause or cancel your account at any time if you're not satisfied.
What problem does Spotsurfer solve?
Spotsurfer addresses the issue of inefficient parking utilization at ski resorts and mountain communities, enhancing the experience for both visitors and property owners.
What is Spotsurfer's mission?
Spotsurfer alleviates the frustration of finding parking at ski resorts and mountain communities by providing a managed parking solution that optimizes parking availability, manages capacity, and enhances the experience for both visitors and property owners.
How does Spotsurfer achieve its mission?
By building a community-based marketplace exchange, Spotsurfer not only finds new parking spots for day drivers but also brings together numerous entities within each community, fostering collaboration and mutual benefit.
Where is Spotsurfer located?
Spotsurfer launched in 2022 in Breckenridge, Colorado, and has expanded to the Vail Valley, opening its headquarters in Edwards, Colorado. Spotsurfer is rapidly growing in resort and mountain towns across the US and Canada.
What is the Spotsurfer Affiliate Merchant Program?
The Spotsurfer Affiliate Merchant Program is designed for local businesses to partner with Spotsurfer and offer incentives to users who park through the platform, as well as to drive foot traffic to local merchants enhancing the overall visitor experience and referral exchange.
How does the Affiliate Merchant Program benefit local businesses?
The program benefits local businesses by:
Increasing foot traffic and sales through targeted promotions
Enhancing customer engagement with exclusive offers
Providing valuable data insights on customer behavior and preferences
How can local businesses join the Affiliate Merchant Program?
Local businesses can join by scanning the QR code and filling out the form. We will guide you through the process of integrating your business into the program.
How does Spotsurfer differentiate itself from competitors?
Spotsurfer differentiates itself through:
Specialized focus on mountain towns and resorts in the United States and Canada.
Integration of IoT and AI for predictive analytics
Customizable solutions for ski resort operators, resort hotels and local businesses
Emphasis on enhancing overall visitor experience beyond just parking
What technology features does Spotsurfer offer?
Key features include:
Real-time availability tracking
Reservation system
Dynamic pricing
Multi-platform compatibility
Customizable branding
Modular add-ons (e.g., QR hourly parking, analytics suite)
How does Spotsurfer handle data security and privacy?
Spotsurfer employs industry-standard security measures to protect user data and complies with relevant data protection regulations. (note: we need to explain this)
What benefits do property owners gain from partnering with Spotsurfer?
Benefits include:
Increased Revenue: Achieve greater parking occupancy rates.
Operational Efficiency: Streamlined parking management with real-time updates.
Customer Satisfaction: Happy customers who can easily find and reserve parking spots.
What features are included in the SaaS platform?
The Core platform functionality includes:
Cloud-based system with IoT integration
Real-time and advance reservation management
Web platform and mobile app for user access and payments
Request a demo (Note: link to form to fill out)
What is SpotSurfer and what services does it offer?
SpotSurfer is a parking management and reservation platform for resort towns and mountain communities, offering easy online reservations and guaranteed parking spots at top ski resorts.
How can I reserve a parking spot using SpotSurfer?
Choose your destination, select the parking date, and reserve your spot via SpotSurfer's platform. You'll get a confirmation with all the details including directions.
Where is SpotSurfer available?
SpotSurfer currently offers parking reservations in Vail and surrounding mountain communities, expanding in US and Canada mountain resort towns.
What are SpotSurfer's hours of operation?
SpotSurfer's main office is open 24/7, but parking lot access hours usually are from 6:00 AM to 6:00 PM. Exact lot hours are provided on each spot's detail page.
How does SpotSurfer help reduce traffic and congestion?
By allowing drivers to reserve spots in underused lots, SpotSurfer reduces cars circling for parking, improving traffic flow in mountain communities.
What payment options does SpotSurfer accept?
SpotSurfer accepts major credit cards including American Express, Visa, Mastercard, Discover, and digital wallets like Apple Pay. SpotSurfer Bucks can also be used for discounts.
Can I modify or cancel my parking reservation?
Modifications aren't supported, but you can cancel reservations. Canceling more than 24 hours in advance yields a full refund; within 24 hours, refund is given as SpotSurfer Bucks.
What should I do if someone is parked in my reserved spot?
Contact SpotSurfer immediately through the app or website for assistance in finding another spot or resolving the issue.
How can customers visiting SpotSurfer use nearby Starbucks?
Customers can enjoy a coffee or meal at nearby Starbucks either before or after parking with SpotSurfer, making their visit comfortable and convenient.
What local businesses near SpotSurfer could customers visit?
Nearby businesses include Elite Hvac Contractors LLC, UMA Fitness Massage & Body Work, Slifer Design, and Claggett/Rey Gallery, offering diverse services that visitors might explore when parking nearby.