Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Knowledgeability
While some employees were noted for their expertise, there were several comments about a lack of knowledge among staff, leading to incorrect part recommendations.
Store Experience
The store was frequently described as clean and well-organized, although some customers experienced issues with staff availability and responsiveness.
Product Availability
Customers appreciated the availability of parts and the ability to order items, but there were complaints about receiving incorrect parts or having to make multiple trips.
Management Issues
Several reviews highlighted negative experiences with management, including unprofessional behavior and poor customer service.