Jiffy Lube Multicare

4.4
1472 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DURANGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
21558 Highway 160, Durango, CO
81303, United States

Hours

Reviews

4.4
1,472 reviews
5 stars
1,132
4 stars
129
3 stars
54
2 stars
43
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of individual employees providing exceptional service.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting they were in and out in a timely manner.

Upselling Concerns

Several customers expressed dissatisfaction with perceived upselling tactics, feeling pressured to purchase additional services that they did not need.

Quality of Work

Mixed feedback on the quality of service; while many appreciated thorough inspections, some reported issues such as incomplete work or damage to their vehicles.

Cleanliness and Amenities

Customers enjoyed the clean waiting area and complimentary snacks, although some noted that promised services like vacuuming were not consistently delivered.
  • PB
    Philosophical Blackhole
    2 days ago
    4.0
    The employees were courteous and upfront. I would give five stars, except that the price, in Durango, for even a simple half-synthetic-blend oil change, was crazy.
  • QB
    Quint Bowsman
    4 days ago
    5.0
    I love working with this crew. Great group of knowledgeable car gurus. They always take care of our vehicles in a timely manner and the competent staff are very helpful. They are great at explaining all of the maintenance needs for our vehicles. Best Jiffy Lube we have ever worked with!!
  • HT
    Hans Tepel
    4 days ago
    1.0
    Came in for a simple oil change. They left a black mat hanging out of the hood of my car, which nearly flew off on a busy road until I had to pull over. And also left with a new concerning clicking noise coming from a tire, which hasn't stopped even after several hours of driving. Also they confused my name and keys. Sorry Jiffy Lube, I'm going somewhere else from here on out.
  • VA
    Victoria Alvarez
    Nov 15, 2025
    5.0
    I had a great experience with Kevin! He was very professional, knowledgeable, and friendly. He addressed my car issues in a timely manner and delivered exceptional customer service throughout the whole experience. I felt my needs were heard and well taken care of. Thanks Kevin!
  • DK
    Dustin Kilburn
    Nov 15, 2025
    5.0
    Went in at 8am for an oil change on a weekday. Got it done quickly. I was given a couple recommendations, but they weren't weird about it. Spent maybe 15 mins there total. Zero complaints. 🙏

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service