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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(146 reviews)

Business Details

1000 Airport Rd, Durango, CO
81303, United States
(833) 694-0188

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Durango-La Plata County Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at DRO today.

Location

Enterprise Rent-A-Car
1000 Airport Rd, Durango, CO
81303, United States

Hours

Reviews

4.2
146 reviews
5 stars
103
4 stars
11
3 stars
7
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of vehicles despite confirmed bookings and poor communication regarding inventory.

Vehicle Quality

While many customers received clean and well-maintained vehicles, some reported issues with vehicle condition and maintenance.

Efficiency

Customers appreciated the quick and easy rental process, though some experienced delays during peak times.

Mixed Experiences

Overall, experiences varied significantly, with some customers expressing dissatisfaction due to specific incidents, particularly regarding customer service and vehicle issues.
  • NR
    Nick Redmond
    Feb 23, 2026
    5.0
    Great rental experience! Aaron B was super fast, professional, and informative. A+, rented a 4x4 F-150 for our annual men’s ski trip staying in Durango downtown and drive up to purgatory everyday. Was perfect. 👌 great gas mileage, bed was great for gear, and the 4wd was crucial with the 15” of snow every night. Will rent again next year. Thanks! 🙏
  • MH
    Monika Hulcher
    Feb 14, 2026
    1.0
    We made a confirmed reservation and showed up as scheduled — only to be told there was no vehicle available. Not delayed. Not being cleaned. Just not there. We were told a regional manager would call us to resolve the issue. We are still waiting. No car. No follow-up. No accountability. A reservation should actually mean something. Instead, we’ve been left stranded while the company fails to provide even the courtesy of a return call. The lack of communication and urgency is unacceptable. If you are relying on a rental car for important travel plans, I would strongly reconsider booking here.
  • IB
    Ian Bray
    Feb 14, 2026
    1.0
    Do Not rent from them they will charge you an extra day even if you return the car before the time allotted
  • EZ
    Ed Zanowicz
    Feb 12, 2026
    5.0
    The entire experience went smoothly. I had to take an earlier flight due to East Coast weather and arrived about 8 hours earlier than expected. No problem, the car was ready to go. The agent was extremely helpful and great to work with. We had no problems whatsoever with the vehicle. Finally, the drop-off at 5AM was a piece of cake. A fantastic experience.
  • TG
    Troy Greer
    Jan 27, 2026
    5.0
    Enterprise continues to impress me. I picked up two vehicles in Durango, CO for a snowboarding trip. Aaron checked me in and was friendly and very helpful. When I extended my rental, Savanah made it fast and easy and gave an amazing restaurant recommendation. All three of my interactions were focused on my needs and interested in helping me have a great trip with my family. I certainly continue to trust in Enterprise and will use them again!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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