Enterprise Rent-A-Car

3.9
247 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

26977 Highway 160, Durango, CO
81301, United States
(970) 259-2101
https://www.enterprise.com/en/car-rental/locations/us/co/durango-343e.html
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About

Car Rental AgencyVan Rental
Need a rental car in Durango, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Durango location today.

Location

Enterprise Rent-A-Car
26977 Highway 160, Durango, CO
81301, United States

Hours

Reviews

3.9
247 reviews
5 stars
151
4 stars
23
3 stars
11
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Miguel and other team members for their exceptional service.

Reservation Issues

Numerous reviews mentioned problems with reservations, including overbooking and unavailability of cars despite confirmed bookings.

Mixed Experiences

While some customers had positive experiences, others reported rude staff and unprofessional behavior, particularly from management.

Vehicle Condition

Several customers noted issues with the condition of the rental cars, including cleanliness and maintenance problems.

Overall Satisfaction

Despite some negative experiences, many customers expressed a willingness to return due to the helpfulness of the staff and the convenience of the location.
  • JR
    Jay Romero
    Oct 31, 2025
    5.0
    Had a rental from the hwy 160 branch in durango. Very pleasant experience. Everything went smooth. They didn't even raise a fuss when I needed the car longer. Keep up the good work!
  • ES
    Etene Scott
    Oct 21, 2025
    1.0
    Lied about fee, an help... left me stranded here and wouldn't even take me home...12/21/25 5:31
  • MO
    Merran Owen
    Oct 21, 2025
    5.0
    Everyone I worked with at the Durango office was friendly and polite, and extremely helpful. It made my rental experience much easier and less stressful.
  • JR
    Jody R
    Oct 11, 2025
    1.0
    Deceptive practices - probably my fault for not asking the right questions but very deceptive.
  • KS
    Kyle S
    Oct 10, 2025
    2.0
    This shop left our family stranded by cancelling my reservation at the last minute, due to not having any cars for us, despite the lot being at least half full. I've never seen such bad business at a car rental agency and I travel for work frequently. Two stars because the clueless front desk clerk was politely apologetic although literally no help in any way. DON'T EVER TRUST A RESERVATION HERE.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Durango offer?

Enterprise Rent-A-Car in Durango offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is the Enterprise Rent-A-Car location in Durango, CO?

The Enterprise Rent-A-Car location is at 26977 Highway 160, Durango, CO 81301.