Need a rental car in Durango, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Durango location today.
Many customers praised the friendly and helpful staff, particularly highlighting Miguel and other team members for their exceptional service.
Reservation Issues
Numerous reviews mentioned problems with reservations, including overbooking and unavailability of cars despite confirmed bookings.
Mixed Experiences
While some customers had positive experiences, others reported rude staff and unprofessional behavior, particularly from management.
Vehicle Condition
Several customers noted issues with the condition of the rental cars, including cleanliness and maintenance problems.
Overall Satisfaction
Despite some negative experiences, many customers expressed a willingness to return due to the helpfulness of the staff and the convenience of the location.
JR
Jay Romero
Oct 31, 2025
5.0
Had a rental from the hwy 160 branch in durango. Very pleasant experience. Everything went smooth. They didn't even raise a fuss when I needed the car longer. Keep up the good work!
ES
Etene Scott
Oct 21, 2025
1.0
Lied about fee, an help... left me stranded here and wouldn't even take me home...12/21/25 5:31
MO
Merran Owen
Oct 21, 2025
5.0
Everyone I worked with at the Durango office was friendly and polite, and extremely helpful. It made my rental experience much easier and less stressful.
JR
Jody R
Oct 11, 2025
1.0
Deceptive practices - probably my fault for not asking the right questions but very deceptive.
KS
Kyle S
Oct 10, 2025
2.0
This shop left our family stranded by cancelling my reservation at the last minute, due to not having any cars for us, despite the lot being at least half full. I've never seen such bad business at a car rental agency and I travel for work frequently. Two stars because the clueless front desk clerk was politely apologetic although literally no help in any way. DON'T EVER TRUST A RESERVATION HERE.