AutoZone Auto Parts

4.2
432 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main Ave in Durango, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Durango, CO or call us at (970) 385-0580.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1316 Main Ave #2, Durango, CO
81301, United States

Hours

Reviews

4.2
432 reviews
5 stars
259
4 stars
79
3 stars
40
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees like Zac and Paul received praise for their helpfulness, others, particularly Paul, faced criticism for rudeness and poor service.

Employee Knowledge

Several customers highlighted the expertise of staff members like Zac, Dave, and Geana, who provided valuable assistance and guidance.

Store Management

Management received negative feedback for unprofessional behavior and poor customer interactions, particularly from Paul, which affected overall customer satisfaction.

Product Availability

Customers appreciated the store's stock and availability of parts, often finding what they needed quickly.

Overall Experience

While many customers had positive experiences, there were significant complaints regarding service inconsistency and employee attitudes.
  • KP
    Krystal Phillips
    Nov 2, 2025
    5.0
    🙃
  • KB
    Kate Bentham Britz
    Oct 4, 2025
    5.0
    My van is ready for a camping trip tomorrow, so I checked the oil and tire pressure pressures. But when I started it, the check engine light came on. I took it to AutoZone to do a scan and it showed my battery was good but needed a charge. Zach was more than helpful and I was out of there within 20 minutes with a quality charger. I’ve never used one before and he showed me what to do. Thanks, Zach, you made my day!
  • VD
    Viola Drone
    Sep 29, 2025
    5.0
    Dave helped me pull off and re-attach a wheel cover that was put on incorrectly and was pressing on the side of my valve stem - He was pleasant to interact with and very helpful.
  • MW
    Madison Wilson
    Sep 25, 2025
    5.0
    A bit stranded with a headlight out, getting super dark and I had to drive back home to Pagosa. Zach was so helpful seriously and even installed the lightbulb for me to get home safely. Seriously, thank you because my husband is back at home and I was very nervous about doing all that!!
  • JB
    Jessica Barton
    Aug 17, 2025
    5.0
    FANTASTIC customer service. Paul went out of his way to make sure we had what we needed. Definitely recommend!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Durango, CO?

AutoZone Auto Parts in Durango, CO is open Monday to Friday from 7:30 AM to 8:00 PM, on Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.