Waterway Carwash

Reviews

• DD

  DS

  Nov 13, 2025
  2.0
  This place keeps taking away services while jacking up the prices. You cannot get a towel dry with an exterior wash anymore. And they claim that their dryers dry everything but my car came out dripping wet. They also claim that their spot free rinse does not leave water spots. I have never seen a spot free rinse that is actually spot free.I don’t think this car wash experience is worth it.
• MG

  Meredith Gibson

  Nov 12, 2025
  1.0
  I have been a Waterway member for several years. After an exchange with a male manager, I cancelled my monthly membership and will not be returning. I went through their automatic carwash like I normally do. Upon parking my car for the interior portion of the clean, the manager came up to me and asked if I meant to select the interior and exterior clean. I guess I had selected the wrong car wash at the entrance. I apologized and explained I had the monthly package that included both. He acknowledged that I had the package that included both and proceeded to berate me with my two year old with me. He chastised me and said I needed to make sure and read the descriptions going forward. His tone was rude and passive aggressive. I responded that I didn’t appreciate him paring me down over this. He argued with me and said that wasn’t what he was doing. When I walked away I could see him laughing with his other male coworker over the exchange. I will never contribute money towards a company that treats their customers and especially women the way I was treated.
• NB

  Nicholas Boehlke

  Nov 4, 2025
  1.0
  DISAPPOINTED IN THE DECLINE OF QUALITY I used to go to Waterway Car Wash in Denver a little over 10 years ago and always felt they did a fine job. Something has definitely changed. I had to convince my wife to let me take our car in for an exterior and interior cleaning, and I paid for the full $54 package plus a $5 tip for the staff. Unfortunately, it wasn’t even close to the quality I remembered. There was still random bird poop left on the exterior, streaks and dirt on the paint, and the interior had dust on the dash along with several other missed spots throughout the car. Before bringing it in, I even removed all the trash and personal items to make their job as easy as possible. But it seemed like only one person was actually working on the interior while five or six others stood around in the center area, not working on cars. They only spent a few minutes on the interior. Maybe they felt frustrated by lack of teamwork or rushed? I really hate leaving this kind of review, but I want others to know what to expect before spending $60 on what feels like a $15 service. This morning, I’m actually embarrassed to show the car to my spouse after last night’s “cleaning” — especially since Waterway proved her right.
• FY

  Forouzan Yalme

  Oct 23, 2025
  1.0
  It was my first time here. I paid for both the wash and the vacuum, but honestly, the vacuum job wasn’t worth the extra money. They seemed to be in a rush, and the inside wasn’t cleaned properly. If they charge extra for vacuuming, they should take the time to do it right . or just let customers do it themselves. I prefer doing a more detailed cleaning on my own, so I was disappointed with what I got for the price.
• SF

  Stephanie Flint

  Oct 21, 2025
  1.0
  I used to have a full membership here but canceled because the quality never improved. No matter how much I paid—interior or exterior—the car was never fully cleaned. I always had to point out missed areas that should have been obvious. Management doesn’t seem to inspect the work, and there’s little attention to detail. For the price, the service simply isn’t worth it. There are many other car washes in Denver that deliver far better results for less.

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