Customer Service
While some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior, particularly from management.
Service Quality
There are mixed reviews regarding the quality of service, with some customers experiencing thorough and efficient repairs, while others reported being upsold unnecessary services or receiving incorrect diagnoses.
Communication
Several customers expressed frustration over poor communication, including lack of updates on vehicle status and issues with appointment scheduling.
Pricing Issues
Numerous reviews highlighted concerns about high prices and perceived overcharging for services, with some customers feeling misled about costs.
Overall Experience
The overall sentiment is divided, with some customers having positive experiences while others reported significant dissatisfaction and vowed not to return.