Enterprise Rent-A-Car

3.9
459 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Denver, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Platt Park location today.

Location

Enterprise Rent-A-Car
1790 S Broadway, Denver, CO
80210, United States

Hours

Reviews

3.9
459 reviews
5 stars
293
4 stars
40
3 stars
19
2 stars
13
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported poor communication and unprofessional behavior.

Car Availability

Frequent complaints about the lack of available cars, with customers expressing frustration over reservations not being honored.

Rental Experience

Many customers had positive experiences with quick and efficient pick-up and drop-off processes, although some reported issues with vehicle cleanliness and condition.

Management Issues

Several reviews highlighted problems with management, including incompetence and lack of accountability, leading to negative experiences for customers.

Overall Satisfaction

While some customers expressed satisfaction and loyalty to the location, others vowed never to return due to significant issues encountered.
  • CN
    Christopher Nandrea
    2 days ago
    5.0
    I utilized the services of Caleb and his team while my car was in the auto-body shop for repairs. The service provided was polite, professional, and very helpful. The team picked me up from the auto-body shop when I dropped my car off, and then dropped me off when I went to pick it up. The car provided was clean, in good condition, and enjoyable to drive. Caleb even gave me an upgrade. He was also thorough in giving me the information I needed, and answered all of my questions. I appreciate that the service provided was smooth, considerate, and minimized the disruption caused to me by the accident. Thank you!
  • JC
    John Van Camp
    2 days ago
    5.0
    Fantastic customer service. Griffin is top notch in helping!
  • DR
    Delia Rivera
    Nov 10, 2025
    5.0
    Griffin was very helpful
  • MY
    Megan Yonke
    Oct 29, 2025
    1.0
    I had a terrible experience at this location. I had to wait an hour after I arrived for a car, 2 hours after the start of my reservation. Then, they charged my credit card twice and the folx at the corporate number have given me the runaround, telling me to call back when their system is up. I will never rent from Enterprise again.
  • EA
    Ed Achziger
    Oct 26, 2025
    4.0
    Unfortunately I had to return my rental car because they were no longer going to use that model. I had problems previously and they tried really hard to overcome everything so I appreciate that this time. But I still had to wait over 20 minutes

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Denver, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to suit your rental needs in Denver, CO.

What are the operating hours for Enterprise Rent-A-Car at the Platt Park location?

The Platt Park location is open Monday through Friday from 7:30 AM to 6:00 PM, and on Sunday from 9:00 AM to 1:00 PM. It is closed on Saturdays.