Enterprise Rent-A-Car

4.1
345 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Denver, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Denver Baker location today.

Location

Enterprise Rent-A-Car
351 Broadway, Denver, CO
80203, United States

Hours

Reviews

4.1
345 reviews
5 stars
231
4 stars
29
3 stars
15
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Matt, Eli, and Andy.

Rental Experience

Overall, customers reported smooth and efficient rental processes, although some noted issues with vehicle availability and long wait times.

Communication Issues

Several reviews mentioned problems with communication, including last-minute cancellations and lack of notification regarding vehicle availability.

Safety Concerns

A few customers expressed concerns about vehicle safety checks, citing issues with cars rented that had safety problems.

Mixed Reviews

While many had positive experiences, there were significant complaints about poor customer service and unprofessional behavior from certain staff members.
  • BB
    benroy00
    3 days ago
    5.0
    Great location. Super fast. Everyone was very helpful. And, when I had a small issue with my car, they rectified it immediately without asking. A+. Highly recommend.
  • ZC
    Zach Copple
    Dec 22, 2025
    5.0
    My experience could not have been better. I called them multiple times and they were always helpful. The people that run this location strike me as intelligent and professional.
  • AC
    Arthur Cilley
    Dec 5, 2025
    5.0
    Matt made the entire experience - he was responsible for managing the desk three of the four times I had picked up/dropped off the rental. Authentically friendly without being too much, helpful without being overbearing. A professional in providing a good customer experience while seemingly adhering to company practices well. If I had a business I'd hire him
  • RM
    Robusto Mucho
    Dec 1, 2025
    5.0
    Always a good experience with Enterprise. Matthew helped us have a good experience. Will definitely be return customers
  • EW
    Evan Wiley
    Nov 11, 2025
    5.0
    Rented with them through my insurance during a car repair and they shuttled me to and from the body shop. Very nice people and good service!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Downtown Denver?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 351 Broadway, Denver?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on weekends from 9:00 AM to 1:00 PM.