Enterprise Rent-A-Car

4.1
311 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Denver, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Hills location today.

Location

Enterprise Rent-A-Car
4300 E Evans Ave, Denver, CO
80222, United States

Hours

Reviews

4.1
311 reviews
5 stars
204
4 stars
35
3 stars
13
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jordan, Brandon, and Lake.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite prior confirmations and issues with payment methods.

Vehicle Condition

Customers reported mixed experiences regarding the cleanliness and maintenance of vehicles, with some noting dirty cars and maintenance issues.

Overall Experience

While many customers had positive experiences, there were notable complaints about poor service and unprofessional behavior from some staff members.

Communication

Customers expressed frustration with communication, particularly regarding reservation confirmations and follow-ups.
  • PB
    Peter Bernardi
    Nov 12, 2025
    5.0
    Super easy, convenient pick up and drop off! Really friendly staff.
  • MH
    Mary Ann Hogan
    Oct 24, 2025
    5.0
    this is the best enterprise location i’ve ever had the pleasure to rent from. ever. Lake was my actual representative throughout my recent rental experience. he was professional, interesting, smart and even fun! the other two men in the shop, marcus and brandon, were awesome as well. the whole vibe of this shop is stellar! i really can’t say enough good about the ease and quality of the entire experience! it was amazing!
  • CW
    Clark White
    Oct 15, 2025
    5.0
    Brandon was one of nicest people to deal with. Highly recommend coming here. Thank you
  • JF
    Julian Felch
    Sep 26, 2025
    1.0
    I've rented dozens of times from Enterprise locations around the country. This location was by far my worst experience. The day before my rental they left me a voicemail saying they wanted to "verify some details" about my reservation. I tried calling them back 3 times, and no one picked up. I guess it wasn't very important. When I got there the next day, they didn't have the car type I reserved, which they spinned into a "free upgrade" in a painfully salesy way. (Maybe that was the detail they wanted "verify" on the phone?) I went out to the car and the fob appeared not to be working.  I went back into the office, asked the question, and the mechanic who was standing around the office, grabs the fob out of my hand and said "I'll take care of it".  And not in a nice or helpful way. He walked outside, I followed, and then he made some patronizing comments with a smirk about how the fob doesn't work when the car is on. He walked off. It was kind of 0 for 3 before I even drove down the block.  Not the experience you want to deal with after a long flight. I always thought Enterprise was a little better at customer service. But I will never rent from this location ever again.
  • AG
    Amelia Giordano
    Sep 22, 2025
    5.0
    Wow, what an awesome experience at this location!! I needed a car for a month while mine was in the shop for a theft attempt; and this place completely took care of me. For a small location, they always had great options and they worked with me to understand my needs without overselling. When my car wasn’t ready in time for a pre-planned road trip, they helped me switch to a surprisingly affordable SUV on short notice. They were always very transparent about pricing, add-on options, and gas fuel expectations, etc., and they were very reasonable about what constitutes wear and tear for such a long rental. Shout out to Lake for going the extra mile in service every single time — he deserves a raise!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Denver?

Enterprise offers a wide range of vehicles including standard rental cars, vans, luxury cars, and more to suit your needs.

Where is the Enterprise Rent-A-Car location in Denver?

You can find Enterprise Rent-A-Car at 4300 E Evans Ave, Denver, CO 80222.