Enterprise Rent-A-Car

4.0
1136 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2255 N Broadway, Denver, CO
80205, United States
(303) 293-8644
https://www.enterprise.com/en/car-rental/locations/us/co/downtown-denver-five-points-1243.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Denver, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Denver Five Points location today.

Location

Enterprise Rent-A-Car
2255 N Broadway, Denver, CO
80205, United States

Hours

Reviews

4.0
1,136 reviews
5 stars
744
4 stars
97
3 stars
47
2 stars
43
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individuals like Tyler, Jack, and Kim for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including long wait times and unavailability of reserved vehicles, leading to frustration among customers.

Vehicle Condition

Feedback indicated inconsistent vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or had mechanical issues.

Mixed Experiences

While many customers had positive experiences, others reported significant dissatisfaction, particularly regarding staff attitude and handling of issues.
  • SS
    Sarina
    Jan 5, 2026
    5.0
    This location is the best! All the employees are friendly and quick. We also loved how easy the after-hours drop-off was. Thank you!
  • AM
    Adam Murray
    Dec 30, 2025
    5.0
    Staff were friendly, and helpful. They didn’t have the exact truck, but offered something similar. I had to buy a box of DEF and winter fuel additive. The staff compensated me the money back with no hassle. I’d use this enterprise again if we come through Denver.
  • AC
    Austin Colter
    Dec 28, 2025
    5.0
    My car was in the shop, and I needed a rental fast! Everyone involved made the whole process as smooth as possible. When I needed to add on more time to my rental, it was a quick few clicks and done! The return was just as streamlined. Thanks all !!
  • FZ
    Francesca Zanelli
    Dec 26, 2025
    1.0
    Horrific experience. Waited for 3 hours for a reservation made weeks in advance. No accountability and zero customer service.
  • SZ
    Sharon Zabala
    Dec 22, 2025
    5.0
    After a very frustrating experience with another rental company, Brandon at Enterprise completely turned things around for us. He was professional, efficient, and genuinely cared about helping us find a solution. Despite the late hour and limited availability, he was able to get us into a car quickly and with minimal hassle. Brandon’s customer service made a stressful situation manageable, and we truly appreciated his calm, helpful approach. This experience is exactly why we’ll choose Enterprise again.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Denver?

Enterprise Rent-A-Car is located at 2255 N Broadway, Denver, CO 80205.

What are the operating hours of Enterprise Rent-A-Car in Denver?

Enterprise Rent-A-Car is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday and Sunday from 7:00 AM to 5:00 PM.