I’ve been coming here for a year and during this time, David has consistently recommended that I replace the catalytic converter on my 2018 Subaru due to a crack in the exhaust. His *only* recommendation was to replace the entire cat. I decided to get a second opinion at a muffler shop, and after their inspection they found the issue was a crack in the flex fitting—a simple part to replace at a fraction of the cost. I’m disappointed in the lack of transparency and the assumptions ATR Automotive made about my vehicle. This review would have been very different if they had offered any alternative options or taken the time to identify the actual source of the problem. Careful who you trust and always get a second opinion, especially when the recommended repair comes with a hefty price tag.
MB
Meredith Brunk
Aug 30, 2025
5.0
We’ve been using ATR for years and love their quality and pricing. David is the best! We always feel confident in their recommendations, their communication is great, and work is always done timely. We’ve had them do things as small as replace lug nuts for a few dollars to as big as replacing our CRV engine that had died as a result of flash flood event. Thanks for being our go-to mechanic!
JK
John Kelly
Aug 27, 2025
5.0
After getting jerked around for three weeks by a big dealership's service dept, we took our Legacy to ATR for repairs that the dealership had told us would cost $1600(plus whatever fees). We dropped the car off on a Monday morning, and got a call on Wednesday afternoon, saying the "repair" was just a simple recalibration, and $165 later we had our car back.
CC
Chloe Chatenever
Jul 14, 2025
5.0
I've taken my Subaru in for service at ATR twice now and have only had good experiences. They've been communicative and have taken the time to thoroughly answer all of my questions. It's nice to have an auto shop that feels trustworthy.
SM
Savannah Murray
Jul 10, 2025
5.0
ATR is definitely where I’ll be taking my car for services now. David was helpful and honest as well as efficient and communicative in handling my vehicle. I appreciate the genuine care.
We provide warranty coverage for our parts and services. Our OEM parts come with a 1-year or 12,000-mile warranty, while our after-market parts are covered for 2 years or 24,000 miles, whichever comes first.
Do you have any certifications?
Our technicians hold both Subaru Senior Master Certification and ASE Master Certification, ensuring expert service for your vehicle.
Do you work with insurance?
We are equipped to handle insurance claims and work directly with insurance companies for your convenience.
Do you accept extended warranties?
We gladly honor extended warranties to help you maximize your coverage benefits.
Do you only work on Subarus?
Our expertise extends to all Asian and domestic vehicle brands, not just Subarus.
Do you do alignments?
We offer comprehensive alignment services to ensure your vehicle's optimal performance and tire longevity.
What warranty coverage does ATR Automotive provide for their parts and services?
ATR Automotive offers a 1-year or 12,000-mile warranty on OEM parts and a 2-year or 24,000-mile warranty on aftermarket parts, whichever comes first.
Are the technicians at ATR Automotive certified?
Yes, ATR Automotive's technicians hold Subaru Senior Master Certification and ASE Master Certification.
Does ATR Automotive work with insurance companies?
Yes, ATR Automotive handles insurance claims and works directly with insurance companies.
Does ATR Automotive accept extended warranties?
Yes, ATR Automotive honors extended warranties to help you maximize your coverage benefits.
Does ATR Automotive only service Subaru vehicles?
No, ATR Automotive services all Asian and domestic vehicle brands.
Does ATR Automotive offer vehicle alignment services?
Yes, ATR Automotive provides comprehensive alignment services for optimal vehicle performance and tire longevity.
What are ATR Automotive's regular business hours?
ATR Automotive is open Monday through Friday from 8:00 AM to 7:00 PM and is closed on weekends except Saturdays by appointment only.
What payment methods does ATR Automotive accept?
ATR Automotive accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby places where I can get food or drinks when visiting ATR Automotive?
Yes, nearby you can find The Local Butcher for groceries, Torpedo Coffee for a cafe experience, and Illegal Pete's - Park Hill for Mexican food and drinks.
How can nearby parks like Oneida Park enhance my visit to ATR Automotive?
Oneida Park offers a pleasant green space close to ATR Automotive, so you can relax or entertain guests while your vehicle is being serviced.
Are there any convenient nearby services where I can run errands while visiting ATR Automotive?
Yes, you can visit the nearby Laundromat for laundry needs or Oneida Liquors for convenience shopping while at ATR Automotive.