Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Mary Kate and Hannah for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute changes that caused inconvenience.
Cleanliness and Condition
Customers consistently noted that the trucks were clean and well-maintained, contributing to a positive rental experience.
Efficiency
The rental process was often described as quick and efficient, with many customers appreciating the smooth check-in and check-out procedures.
Pricing
Customers found the rental prices to be reasonable and competitive compared to other companies.