Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Commerce City #820 in Commerce City, CO is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Commerce City, CO or call us at (303) 287-2000.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unprofessional.
Staff Knowledge
Several customers highlighted the helpfulness and knowledge of specific employees, particularly in assisting with car parts and battery issues.
Store Management
There are complaints about management's handling of customer issues and the overall organization of the store, with some customers feeling ignored or poorly treated.
Availability of Parts
Customers expressed frustration over the availability of parts, with some stating that the store often does not have what they need.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting disarray and others appreciating the helpfulness of staff.
CC
Cassie
3 days ago
5.0
Helped me get my windshield wipers on after mine popped off while driving!
EM
Elda Morales
Dec 21, 2025
5.0
Paul was really sweet, nice, and knowledgeable. He made sure to help me out on some battery issues all day. I appreciate ya!
HA
Heather C (Shortyz auto)
Nov 20, 2025
5.0
I love it here !
JG
Josh Glowicki
Sep 26, 2025
1.0
Terrible service.
Young workers not interested in working. Just messing around with each other while customers are waiting.
RW
Robert Williams
Sep 6, 2025
1.0
I went into this store to have my batteries tested that were in my car. The female was so rude and made me feel like l was bothering her. I asked to speak to the Manager and she yelled "I am the Manager". She than yelled at me and she said "I will do it. But you can not come in this store again". I am disabled and could not lift 2 batteries into the store. I ended up oing to another store. Customer Service is horrible in this store.