Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Keith, Sierra, and Caitlin for their exceptional service.
Wash Quality
While some customers appreciated the thoroughness of the car wash, others reported issues with the wash not cleaning effectively or causing damage to their vehicles.
Equipment Issues
Several reviews mentioned problems with vacuums and other equipment being out of order, impacting the overall experience.
Membership Concerns
There were complaints regarding misunderstandings about membership terms and issues with billing, leading to frustration among some customers.
Cleanliness and Amenities
Customers generally noted the cleanliness of the facility and appreciated the availability of detailing supplies, though some requested improvements like mat washing.