Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Caleb, Hunter, and McKenzie.
Rental Process
Several reviews highlighted the efficiency of the rental and return process, noting quick service and ease of communication.
Vehicle Quality
There were mixed reviews regarding vehicle quality, with some customers expressing dissatisfaction with the condition of the cars provided, particularly in terms of cleanliness and performance.
Management Issues
Some customers reported negative experiences with management and staff attitudes, indicating a lack of professionalism and responsiveness in certain situations.
Reservation Problems
Multiple reviews mentioned issues with reservations, including unavailability of cars despite prior bookings and unexpected charges.