Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Castle Rock area, turn to Safelite AutoGlass . Those in central Castle Rock or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1133 Caprice Drive, Safelite AutoGlass Castle Rock repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
218 reviews
5 stars
148
4 stars
11
3 stars
6
2 stars
4
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor communication and unprofessional behavior.
Timeliness
Several reviews highlighted issues with timeliness, including missed appointments and delays in service, leading to frustration among customers.
Quality of Work
The quality of windshield replacements received mixed reviews, with some customers satisfied with the work done, while others reported issues such as cracks appearing shortly after service.
Scheduling Issues
Many customers experienced difficulties with scheduling appointments, including no-shows and lack of follow-up communication regarding their service.
- GAGrant ApplegateJan 3, 20265.0Replaced windshield quickly and did a great job at reasonable price.
- TFTodd FultonJan 1, 20265.0Great service. In and out in less than 30 minutes. Scheduled online and free using my insurance.
- JJJohnDec 25, 20251.0One star doesn’t do this business justice. Google should allow us to rate them 0 stars. Their customer service is a nightmare. You cannot even call the location directly. And the reps you can get on the phone are incompetent. The price I was quoted was a clear example of a company exploiting its customers. Do yourself a favor and go to a local company like Crack Attack. They aren’t a corporate conglomerate like Safelite that seeks only to exploit customers for maximum profit.
- BHBetsy HooverDec 20, 20255.0Joseve is amazing! He want above and beyond to help me!
- CHCodey HerreraDec 2, 20251.0We had our windshield replaced here. Two days later it started to crack from the side of the glass. They have refused to replace the glass despite it being due to poor workmanship. If you want to have your glass replaced once, I recommend avoiding this location. Their management is unprofessional and their workmanship poor. And don’t believe the falsities in their response to this review. There are myriad reviews and comments online that this is a common, dishonest business practice of Safelight. I have requested that they honor an objective third-party evaluation of the glass. Safelite has said they will not honor a third party evaluation because they know their work will not withstand scrutiny from an auto glass professional.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Castle Rock offer?
Safelite AutoGlass provides auto glass installation and repair services, including windshield chip and crack repairs, door glass replacement, and windshield wiper replacement.
Where is Safelite AutoGlass located in Castle Rock?
Safelite AutoGlass is located at 1133 Caprice Drive, Castle Rock, CO 80109, USA.
What are the business hours for Safelite AutoGlass in Castle Rock?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Safelite AutoGlass in Castle Rock offer mobile auto glass repair services?
Yes, Safelite AutoGlass offers convenient auto glass repair and replacement services both in-shop and via mobile service in the Castle Rock area.
Can I make an appointment online for auto glass repair at Safelite AutoGlass in Castle Rock?
Yes, you can book an appointment online through their reservation link provided on their website.
What payment methods are accepted at Safelite AutoGlass in Castle Rock?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as methods of payment.
Does Safelite AutoGlass in Castle Rock provide a warranty on their windshield repairs?
Yes, windshield repairs come with a national lifetime warranty as part of the Safelite Advantage™.
Are there any nearby automotive repair shops close to Safelite AutoGlass in Castle Rock?
Yes, nearby automotive repair shops include Binswanger Glass, Double 'D' Auto Repair, and Vogel Auto And Diesel, providing additional options for vehicle services near Safelite AutoGlass.
What dining options are available near Safelite AutoGlass in Castle Rock?
Nearby dining options include Old West Bar B Que, Jack in the Box, Village Inn, Los Santos Mexican Restaurant, and The Park Company Sports Bar and Kitchen for a variety of meals before or after your auto glass service.
What amenities are available near Safelite AutoGlass for customers visiting the area?
Customers can find amenities like gas stations (Circle K), car rentals (Enterprise Rent-A-Car), and fitness centers such as Rocky Mountain Krav Maga and Project Fit nearby for convenience during their visit.