Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Castle Rock, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Castle Rock location today.
Location
Hours
Reviews
3.9
262 reviews
5 stars
167
4 stars
20
3 stars
8
2 stars
6
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.
Vehicle Availability
There were multiple complaints about not receiving the reserved vehicle, with some customers reporting being given different or lower-quality cars than expected.
Rental Process
The rental process was generally described as quick and efficient, although some customers experienced issues with communication and follow-up.
Cleanliness and Maintenance
Several reviews noted that vehicles were not always clean or well-maintained, with reports of mechanical issues and unclean interiors.
Billing Issues
Customers reported confusion and frustration regarding billing practices, including unexpected charges and difficulties in resolving payment disputes.
- JHJustin HouckOct 21, 20255.0My experiences with this location (I’ve had two) have been flawless. The staff was helpful and I felt supported throughout the rental process.
- BSBrittany SmallOct 4, 20255.0Taylor helped me get the right car even when he had none on the lot. Appreciate the time he took to change me out of the truck I was in to something more fuel efficient.
- ZZZr0_DolosSep 25, 20255.0Luke & Jordan got me in a car same day when I was desperate. The staff here were professional and courteous. And they got me into a an A3 too! Thank you team!
- CCCarrie CarpenterSep 25, 20255.0Such great service! Easy and quick! Almost effortless. Ill always pick enterprise in the future.
- TBThomas BurleySep 20, 20255.0Great experience, always courteous and helpful. Car broke down in Salt Lake City, they promptly got me a new car.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Castle Rock provide?
Enterprise Rent-A-Car in Castle Rock offers car and van rentals, including luxury cars and airport pickup services.
Where is Enterprise Rent-A-Car located in Castle Rock?
It is located at 1160 Caprice Dr, Castle Rock, CO 80109, USA.
What are the business hours of Enterprise Rent-A-Car in Castle Rock?
They are open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this location?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/co/castle-rock-1222.html or by calling +1 303-660-0046.
Does Enterprise Rent-A-Car in Castle Rock accept credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, Visa, as well as cash and checks.
Are there any discounts available at this Enterprise location?
Yes, they offer discounts for active military personnel.
What nearby automotive services can I find close to Enterprise Rent-A-Car in Castle Rock?
Nearby automotive services include Napa Auto Care Center, Castle Rock Auto Repair, Classic Collision, Ultimate Auto Glass & Electronics, and Double D Auto Repair.
Are there gas stations near Enterprise Rent-A-Car in Castle Rock?
Yes, Circle K Gas Station which also offers car wash services is near the location, convenient for refueling before or after your rental.
What recreational or fitness venues are located near Enterprise Rent-A-Car?
Nearby recreational venues include Rocky Select volleyball club, Marucci Clubhouse Denver for fitness training, Ninja Intensity education center, nia gym and Bird Dog CrossFit gym.
What are the best ways to get to Enterprise Rent-A-Car in Castle Rock?
You can find the location easily at 1160 Caprice Dr near several automotive services and recreational spots; local landmarks like Calvary Castle Rock church and Echo venue can assist with navigation.