Business Details
About
Car WashGas Station
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.4
518 reviews
5 stars
231
4 stars
59
3 stars
44
2 stars
50
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is generally friendly and helpful, but experiences vary widely, with some customers reporting rude interactions.
Service Quality
Many customers expressed dissatisfaction with the thoroughness of the cleaning, often noting missed spots and inadequate attention to detail.
Pricing Issues
Customers frequently mentioned feeling that prices are too high for the quality of service received, with some stating they felt scammed.
Damage Claims
Several reviews reported damage to vehicles during the wash process, with poor handling of claims and customer service following these incidents.
Membership Concerns
Long-term members expressed frustration with declining service quality and increasing prices, leading to cancellations.
- KWKeller WestmanOct 16, 20255.0Very friendly staff that does amazing work.
- MMMe†aLOct 4, 20251.0Awful service from the ticket boy named "Mattick?" Nice name, anyway this guy just gives you lip and rude comments beause i dont want to be 3 feet out the window trying to press the kiosk when hes right there, hey "Mattick" just quit if you cant press a view buttons, it really isnt tgat hard especially since its your job. Ps Paying 60 bucks monthly by the way for awful service from this clown.
- NANick AdcockSep 27, 20251.0Paid for “The Works” for $60-$65 and got worked over. Horrendous attention to detail - this was my second time after a previous fail and I thought I’d try again. Never again! Just so poor.
- FZF ZamarronSep 9, 20255.0My car was really covered with bugs. All the brushes took off 90% of the bugs off. They allowed me to run it again and the car were completely removed. Great service.
- MFMatthew FredenAug 26, 20252.0Awesome customer service. The gas station attendants are always incredibly helpful and pleasant. However, my recent interior cleaning on their highest plan was incredibly mediocre and careless. The interior barely looked cleaner, and puddles of water and wet mud were left on my leather. Check your interior before tipping.
Frequently Asked Questions About Waterway Carwash
What services does Waterway Carwash offer?
Waterway Carwash offers full-service car wash services, major brand gasoline, snacks, drinks and other merchandise for convenience.
What are the operating hours of Waterway Carwash in Broomfield, CO?
Waterway Carwash is open Monday through Saturday from 7:30 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM.
Which payment options can customers use at Waterway Carwash?
Customers can pay with American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash has wheelchair accessible entrance, parking, seating, and restroom facilities.
Where is Waterway Carwash located?
Waterway Carwash is located at 44 West Flatiron Crossing Dr, Broomfield, CO 80021, United States.
How can I contact Waterway Carwash customer service?
You can reach Waterway Carwash customer service by email at customerservice@waterway.com or by phone at +1 720-566-0422.
Does Waterway Carwash offer any membership programs?
Yes, Waterway Carwash offers an "Unlimited Car Washes" membership called the Clean Car Club to brighten the road ahead.
Can I visit nearby restaurants when I come to Waterway Carwash?
Yes, nearby dining options include Village Tavern, McDonald's, Dairy Queen / Orange Julius, Rubio's Baja Grill, P.ZA Kitchen, Mariah's Cookies, Mr. Beast Burger, Buca di Beppo, and Jimmy John's.
What gas stations are close to Waterway Carwash?
Nearby gas stations include Conoco and Phillips 66 which can provide fuel options while you are at or near Waterway Carwash.
Are there retail shops near Waterway Carwash where I can shop after my car wash?
Yes, nearby retail stores include PINK by Victoria's Secret, Claire's, Banana Republic, Champs Sports, GameStop Mall, Amazon Books, Brookstone, Al's Formal Wear, Massage Green Spa, Rock Creek Pet Spa and Retail, J.Jill, and Amy's Hallmark Shop.