Take 5 Car Wash

4.2
1367 reviews

About

Car Wash
Part of the country's largest express car wash network, Take 5 Car Wash in Broomfield offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!

Details

  • DebitAvailable

Location

Take 5 Car Wash
5560 W 120th Ave, Broomfield, CO
80020, United States

Hours

Reviews

4.2
1,367 reviews
5 stars
897
4 stars
178
3 stars
90
2 stars
58
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for high-pressure sales tactics and rudeness.

Membership Issues

Customers report frustration with aggressive upselling of memberships and unauthorized charges, leading to dissatisfaction and cancellations.

Vehicle Damage

Several customers experienced vehicle damage during washes, with complaints about lack of accountability and poor follow-up on claims.

Wash Quality

While many customers appreciate the cleanliness of their vehicles post-wash, there are complaints about inconsistent wash quality and equipment issues.

Amenities

Positive feedback on available cleaning supplies and vacuum performance, but concerns about availability and maintenance of these amenities.
  • DM
    Dave Mazzocco
    Nov 13, 2025
    5.0
    Excellent and affordable car wash.
  • KK
    Keith
    Oct 19, 2025
    1.0
    Terrible service, Derrick is rude to customer and offers no help. Long time customer and I canceled tonight because of how rude he was. Was barely get car clean anyway and doesn’t clean the rear hardly at all. Waste of money. Go to Cobblestone
  • JF
    John Fuhrman
    Sep 26, 2025
    5.0
    Best car wash and customer service ever!! Reece the gm there is the man!
  • JF
    Jocelyn Figueroa
    Sep 26, 2025
    5.0
    Angel was great and very informative. Definitely coming back!
  • TS
    Tine Schempp
    Sep 17, 2025
    1.0
    UPDATE! I CALLED THE NUMBER BELOW and got a call center, couldn't talk to anyone who could actually help me. All they did was "elevate" my complaint and I got an email from corporate once again stating the damage is not their fault, even though the site manager admitted it was their fault. They completely insulate themselves from any responsibility of. Do not use any take5 ever!! USE AT YOUR OWN RISK!! Unfortunately, I had to learn the hard way that these washes that use brushes can cause significant damage to your vehicle. The top brush ripped my roof rack and cross bars off my vehicle, then dropped it on the hood of my car. I'm aware that things can be damaged, but I did not expect something like this could happen. This also caused all the vehicles in the wash to get off track, and the employees had no idea because there are no safety measures or fail-safes to turn off the wash or sound an alarm when something goes wrong. The only reason they even knew something had happened was because we all started honking, and after several minutes, they finally heard it. The site manager was very polite throughout the entire process and even assured me that he had my back and would help me get the damage to my vehicle covered. He then admitted that they should have verbally instructed me to remove the roof rack before entering the wash. That was all an act, though. After waiting 6 weeks for an update on my claim, I finally reached out to corporate to ask about it. They then had to contact the site manager to get the incident report because it hadn't been submitted. Of course, they are denying my claim. I will never use Take 5 or any wash that isn't touchless from now on. I have used this wash for over a year and haven't had an issue until this, nor has a single employee ever suggested that I remove the roof rack. If they had, I would have. It's lazy and negligent not to help your patrons.