I had an excellent experience working with DJ purchasing a pre-owned vehicle. He was patient, kind and flexible during negotiations. He went above and beyond to make my experience pleasant and memorable. I would highly recommend buying a car through DJ/Don Jr. at Land Rover Flatirons, he is excellent!
KH
Kimberly Hullett
Jan 2, 2026
My experience at Land Rover Flatirons was great, but it was made exceptional by Sydney Calhoun in sales - she is top notch in her product knowledge and approach. After several visits to the dealership with no real excitement or connection to the inventory, she was the first salesperson there to focus on my experience, listen to me, and made me feel seen and heard as a woman buying a vehicle for myself. My previous showroom visits were "fine," but her thorough and detailed knowledge of the product, her ability to articulate and respond to my needs, as well as her knowledge of ancillary services made me want to buy. If you are reading this, and you want a car-buying experience that feels elevated and highly respectful, call Sydney and make an appointment!
HJ
Holly Jackson
Jan 2, 2026
Dj sold me one of his own personal vehicles and LIED to me about the ownership and my vehicle ended up getting repoed thanks to Dj back in April 2025. He committed FRAUD against me, a single mother with two kids. And now he’s ignoring my texts and calls. He has no intention of fixing the problem he created. He is a liar and does NOT hold up the company’s values. I had to get new car seats, strollers and I have personal items that I’ll never get back thanks to Dj! Horrible person!!!! 0/10 would not recommend!!!!
Flatirons Land Rover completely failed at even the most basic level of service. My SVR sat at this dealership for weeks without ever being worked on, and no one had the professionalism or courtesy to inform me, after my husband called and texted many times to a service writer abruptly left. I only found out after repeatedly chasing updates.
During this time, my assigned service advisor was out on medical leave, and there was zero coverage or oversight. When Daniel returned, he had to step in and attempt to clean up an already unacceptable situation. Unfortunately, the service manager was dismissive, unhelpful, and outright unprofessional, showing no accountability whatsoever.
After being without my vehicle for nearly 3½ weeks, I was stunned to learn that the original issue was never resolved. No meaningful diagnostics were completed, and I am now forced to take my vehicle elsewhere just to get it properly repaired. To add insult to injury, no loaner vehicle was ever provided during this entire ordeal.
This dealership wasted my time, showed no respect for my vehicle, and demonstrated a complete lack of competence and communication. I could not be more disappointed.
I strongly recommend avoiding Flatirons Land Rover and instead going to the Jaguar dealership north of Flatirons, where customer service and professionalism actually exist, it’s worth the extra drive to have a better experience.
This dealership has now delivered two consistently poor service experiences, and the common thread is simple: communication without follow-through.
Service advisors are responsive at first, then vanish. There’s no proactive communication while the car is in service, and even after completion, basic requests—like fixing a windshield ding—are left unresolved, despite being clearly discussed.
The irony here is rich. I grew up riding my horses on this exact property. The street name is my last name. The horses I grew riding on this exact same land were more dependable about follow-through than this service department has been!
Luxury branding doesn’t excuse missed commitments. If something can’t be done, say so. If it can, do it. Silence and unfinished work are not acceptable—especially for a premium brand.
This feedback is direct because it needs to be. This experience can be fixed, but only if it’s taken seriously.