AutoZone Auto Parts

4.2
390 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W. 120th Ave in Broomfield, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Broomfield, CO or call us at (303) 465-2423.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6795 W 120th Ave, Broomfield, CO
80020, United States

Hours

Reviews

4.2
390 reviews
5 stars
240
4 stars
70
3 stars
31
2 stars
15
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude and unhelpful interactions.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about employees lacking product knowledge.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Management Issues

Multiple reviews criticized management for poor customer service and lack of support for employees, impacting overall service quality.

Product Availability

Customers expressed frustration over the unavailability of certain parts and the store's return policy, leading to dissatisfaction.
  • SN
    Sylvia Navarro
    Oct 19, 2025
    5.0
    Best customer service thank you Nicholas Ingle
  • DE
    David Esparza
    Oct 5, 2025
    1.0
    I went to find a filter of something, always no help with my car outside or something like that, but the man in front of the box when asking for the filter only gave me the number of friltro that all the filters are in the corner, my annoyance is because in all the autooarte stores you order a piece and they bring it to you, they do not send you to look for it in a place where I do not know how it is arranged or when the filters are numbered, it would not take long to look for them on my own In conclusion, the service was terrible, not at all recommended. If you want good treatment, go to another location.
  • TD
    Troy DeVan
    Sep 21, 2025
    5.0
    Knowledgeable staff
  • TP
    They Are bad people
    Aug 24, 2025
    5.0
    Clean store with great employees and better management best service hands down
  • DN
    Daniel Neacsu
    Aug 9, 2025
    1.0
    I do not recommend this store!!!🤮🤮🤮 The managers Nicholas ingle and the other woman with the glasses dwarf (Cortez I think her name is) totally rude, they have nothing to do with that job!!! Disgusting, do not go there, you will not be served and plus they are arrogant and do not know this job well, I have been to another autozone store and I was respected and served!!! those managers should be fired for not respecting policies and very bad job🤮🤮🤮👎👎👎👎

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Broomfield, CO?

AutoZone Auto Parts in Broomfield operates Monday to Thursday from 8:00 AM to 9:00 PM, Friday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Broomfield?

It is located at 6795 W 120th Ave, Broomfield, CO 80020, USA.