Advance Auto Parts

4.0
230 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5520 W 120th Ave in Broomfield offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5520 W 120th Ave, Broomfield, CO
80020, United States

Hours

Reviews

4.0
230 reviews
5 stars
138
4 stars
31
3 stars
20
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude or unhelpful.

Product Availability

Customers reported issues with product availability and order fulfillment, including incorrect items being provided and orders not being ready upon arrival.

Staff Knowledge

Some staff members are noted for their knowledge and ability to assist customers effectively, while others lack the necessary training and provide incorrect information.

Store Operations

There are complaints about the store's operational hours and staff responsiveness, with instances of the store being closed during advertised hours.

Overall Experience

While some customers had positive experiences and appreciated the service, others expressed frustration and disappointment, indicating inconsistency in service quality.
  • JW
    Josh Wolcott
    Dec 30, 2025
    1.0
    745pm lights are on doors locked. Sign says open till 8. Third time this has happened at this location
  • JM
    Jaclyn m
    Dec 29, 2025
    2.0
    I needed a new battery for my car, it kept dying or not starting well. They had a sign that said they would install it, the only reason I was there. They won't install it on certain cars, but dont have an asterick, letting you know that. Not ideal. They were friendly enough tho
  • JJ
    Jeanette
    Dec 18, 2025
    5.0
    Jena was an absolute angel. She helped me bring in my old battery and carried my new one out. Thank you sweetie.
  • AH
    Autumn Hilderbrand
    Dec 16, 2025
    1.0
    Stopped by this store a couple weeks ago (right before Thanksgiving), to test and possibly replace my truck battery. From the start, the employee acted like he was annoyed when I asked him to test my battery to see if it needed replaced. He reluctantly went outside with us, and it did in fact show I needed a new battery. Went inside to price out new batteries, and before we even asked them to install it he said, "oh and we can't install this here today because it's too cold outside and we might get sick." It was 45 degrees out- so not "cold" by Colorado standards at all. He clearly just didn't want to do it. We decided to leave, went down the street to a different Autoparts store and bought a battery there instead where they had no problem taking 5 minutes to install the battery. Don't advertise a service if your employees are too lazy to provide it.
  • DL
    Dolly Lostaunau
    Dec 3, 2025
    5.0
    So thankful for Jena! She changed my battery in freezing weather at night with a smile on her face. She was so kind and helpful, explaining everything as she went so I understood! Thank you again Jena!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*