Brakes Plus

Reviews

• EA

  Elena Adkinson

  2 days ago
  1.0
  I write this review after a day and a half of investigating and research as to not be unjust to any one individual. I went in for an oil change and tire rotation, with a coupon, $59.95. I was, after about 15 minutes, informed that I would need 2 lug nuts and stem replacement totaling over $300 and if I didn’t have it done my vehicle would have to be towed. I refused. I called my mechanic, ceased the tire rotation, and asked to proceed with the oil change. I paid for the oil change but initially refused to sign the paperwork. I was told if I didn’t sign he couldn’t release my vehicle, which he immediately reconsidered. I signed with notations of my own, saying that the vehicle was in perfect operating condition when it was brought in. He became agitated, asking what I was doing, I responded with “if you’re leaving notes, then so am I”. He said he would just make a new copy and I informed him I would do it again. I ended up meeting with my mechanic and a neutral party, together, within 30 minutes. I was being scammed!! Without going in to detail, pending investigation, DO NOT GO HERE!
• EE

  Elsie

  6 days ago
  5.0
  John thank you for getting me an appointment and receiving my vehicle customer service is phenomenal and I only trust you and your team for all services
• AI

  Anna Irpino

  Feb 21, 2026
  5.0
  Everyone here is great, they take the time to explain that’s going on with your vehicle and what needs to be done so nothing is a surprise. The customer service is excellent; they remember who you are and make you feel welcome.
• DB

  denise beltran

  Feb 17, 2026
  4.0
  I never struggle to make an appointment and I think their team is fast and helpful to explain the costs. I’m impressed with the ease of it all. Services: oil change, tire rotation
• EH

  Edwin Hernandez

  Feb 10, 2026
  5.0
  Customer services was 10/10. I called over the phone, they quickly gave me a same day appointment for my oil change. John was great and went above and beyond to fix a small isssue that was going on with my battery that was making it a nightmare for me to turn my car on every day. I’m so happy with brakes plus service, especially John!