Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kevin and Jessica for their excellent service.
Inventory Issues
Several reviews mentioned difficulties in finding specific parts, with some customers expressing frustration over the organization and cleanliness of the yard.
Pricing Concerns
While many found the prices reasonable, there were complaints about overcharging and discrepancies in part conditions versus pricing.
Mixed Experiences
Feedback varied widely, with some customers having great experiences while others reported rude staff and poor service.
TZ
Tame' Zing
2 days ago
5.0
I love this place! This is the kind of review you WANT to post! While the staff has almost always been polite for the past 14+ years I have been coming here, the newst guys are REALLY stellar & their generosity really touched me this last time!
I came here October 2025 after BOTH of my cars were robbed. Each had 2 windows PLUS the rear window bashed to bits. We were blessed to find the RARE 2005 Toyota 4Runner, and I needed a TON of replacement parts, including new emergency charging cables and more.
When the checkout guys heard what happened to me, they generously gave me the deal of a lifetime for everything rather than charge me way more for each & every part. Their hearts were so big! All I could do was thank them & promise to post a review.
We - my husband PULLs & I cover all PAYments - are back today, Saturday, Jan 10, 2026 hoping to find parts for my poor Nissan Rogue. Unfortunately, the newly listed 2014 car has an automatic liftgate hatchback instead of the one with the remote sensor unlocking mechanism I need, but the staff made it worth the hunt! They gave me the prices of the large parts I was seeking in advance as I checked in based on variables like removing the lights & interior panel. Plus they remained polite & helpful as ever while I dashed in & out to check some dimensions & specs.
Those alone warrant 5 stars. I would give them 5+++ if they would post picks or a quick video of each vehicle from all 4 sides, so you know in advance whether it is worth the long drive out from Golden to get here. While we all know parts get lifted & may be gone before you arrive, it still would help IMMENSELY. At least I found a good car jack & manual to replace the ones stolen from my vehicle to prevent a total loss.
Much mahalo & aloha nui loa to the staff here at U-Pull-N-Pay Aurora for their kindness, help & professional manner toward me. The aloha spirit they extended to me, I am sure they will bestow upon you. Aloha!
GP
Gregory Price
6 days ago
5.0
Great customer service
AB
Antonio Benavides
Dec 31, 2025
5.0
I usually go there all the time.
ML
Miguel Lopez
Dec 26, 2025
5.0
Excelente servicio y atención
GG
Guapo
Dec 8, 2025
5.0
When I first entered the building I was greeted right away by 2 workers,they asked me if I needed any car info before I entered the building and searched around.costumer service was good and I got the helped I needed
Frequently Asked Questions About U-Pull-&-Pay Aurora
What products are available at U-Pull-&-Pay Aurora?
U-Pull-&-Pay Aurora offers used auto parts, used cars, discount used tires & wheels, used car batteries, coolant, engines & transmissions, and auto body parts.
What services does U-Pull-&-Pay Aurora provide?
Services include selling junk cars for cash, buying junk cars, used car sales, discount auto parts, and junk car removal.
What are the hours of operation for U-Pull-&-Pay Aurora?
The yard is open daily from 9:00 AM to 4:30 PM; retail checkout stays open until 5:00 PM.
Where is U-Pull-&-Pay Aurora located?
It is located at 1370 Zeno Street, Aurora, CO 80011.
Which payment options are accepted at U-Pull-&-Pay Aurora?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does U-Pull-&-Pay Aurora have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and parking.
Can I sell my junk car directly to U-Pull-&-Pay Aurora?
Yes, you can sell your junk car for cash to U-Pull-&-Pay Aurora experts.
Are there nearby gas stations near U-Pull-&-Pay Aurora?
Nearby gas stations include Phillips 66 Gas, 7-Eleven, and Mobil, useful for refueling before or after your visit.
What recreational activities are close to U-Pull-&-Pay Aurora?
You can visit Adventure Mountain Miniature Golf, Triple Creek Trailhead, or Aurora Sports Park - West Fields nearby for fun and active recreation.
Are there any nearby stores or markets where I can shop near U-Pull-&-Pay Aurora?
Nearby shopping options include Victoria's Market (a supermarket and deli), Corral Western Wear, and Lancaster's Western Wear for clothing and footwear.