Business Details
About
Towing Service Station
John's Towing Service, Inc provides no-start assistance, accident towing, breakdown towing, winch-outs, and off-road recoveries to Aurora and Denver, CO.
Location
Hours
Reviews
4.8
2,154 reviews
5 stars
2,036
4 stars
39
3 stars9
2 stars6
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and helpfulness of the drivers, particularly highlighting individuals like Rick and Beau.
Response Time
Many reviews noted the quick response times, with drivers often arriving earlier than expected.
Communication
Customers appreciated the clear communication from dispatch regarding arrival times and updates throughout the towing process.
Overall Experience
The majority of feedback reflected a positive overall experience, with many customers expressing a willingness to recommend the service to others.
Pricing Concerns
A few customers expressed dissatisfaction with pricing practices, particularly regarding charges for distances slightly over insurance coverage limits.
- AEandrea Elmore2 days ago5.0We had a stressful situation with our vehicle due to contaminated fuel, and our tow truck driver was truly outstanding. He was calm and professional, which immediately put us at ease. He took the time to explain what was likely happening, handled the car carefully, and made sure everything was done safely and efficiently.
- EBErica Bush3 days ago5.0My car was affected by the diesel containment on 01/08/2026 in Centennial, CO. Johns Towing was wonderful with understanding my needs and urgency to tow the vehicle to the dealership. The driver was pleasant and patient and compassionate about the situation. Thank you Tim and the Driver!!!
- JSJoseph Smith5 days ago1.0Had out 2018 Outback towed after an accident. Driver left grease marks on the front seats. Then also committed felony level theft of items from the vehicle. We have already contacted the Denver PD since their reply when contacted was that it's just an added thing to file with our insurance company now.
- SSSienna Sokolow6 days ago5.0Our tow truck driver Fabian was cool people, good conversation, honest, and he was very skilled with his truck and loading the car up, making adjustments to get it on there safely and removing it off the truck the same way. He was very communicative about where he was at and when he got to our place because he had an emergency call in the midst of it all, but it was great overall. The price was good to go 12 miles. I’d recommend this place for your towing needs!
- TKTom KeablesJan 2, 20265.0Excellent customer service! Dispatcher Maxine listened carefully to my towing needs and vehicle location. Driver Jeremy arrived earlier than the expected timeframe, and was friendly and efficient, especially given the tight space that he had to access the vehicle and also when dropping it off at the repair facility. I have always had great service from John’s Towing in the past and recommend them highly to assist you when your vehicle is disabled.
Frequently Asked Questions About John's Towing Service
What are the operating hours of John's Towing Service?
John's Towing Service operates 24 hours a day, seven days a week with emergency services available. The lot hours are Monday through Friday, from 8:00 AM to 4:00 PM.
What types of towing services does John's Towing Service provide?
They provide accident towing, breakdown towing, no-start assistance, winch-outs, off-road recoveries, and specialty motorcycle towing.
How can I contact John's Towing Service?
You can contact them by phone at +1 720-303-8299 or +1 720-446-9911, or by email at johnstowing@johnstowinginc.org.
Where is John's Towing Service located?
John's Towing Service is located at 3280 Chambers Rd, Aurora, CO 80011, United States.
What payment methods does John's Towing Service accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Is John's Towing Service a member of any business associations?
Yes, they are a BBB Gold Member Aurora and a member of the CO Chamber of Commerce.
Are there any automotive repair centers near John's Towing Service?
Yes, nearby automotive repair centers include JM Auto Service & Collision Center, Rickenbaugh Collision Repair East, Caliber Collision, and Abra Auto Body Repair of America.
What gas stations are close to John's Towing Service for refueling or convenience needs?
Nearby gas stations include Phillips 66, Phillips 66 Gas, and 7-Eleven, which also offers convenience store services.
Are there any rental services near John's Towing Service?
Yes, U-Haul Neighborhood Dealer for truck rentals and Hertz Rent A Car for vehicle rentals are located nearby.
What is the website and social media presence of John's Towing Service?
Their website is https://www.johnstowingservice.com/. They are also on Facebook at https://www.facebook.com/1499211573665153 and Instagram with the handle johnstowingserviceinc.