Jiffy Lube

4.5
2377 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AURORA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
16951 E Iliff Ave, Aurora, CO
80013, United States

Hours

Reviews

4.5
2,377 reviews
5 stars
1,877
4 stars
182
3 stars
76
2 stars
50
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and efficient, with several specific mentions of individual employees providing exceptional service.

Service Quality

While many reviews highlighted quick and efficient service, there were also complaints about mistakes made during oil changes, including oil leaks and damage to vehicles.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that the cost of services was higher than competitors, particularly for oil changes.

Overall Experience

Overall, the business received a mix of positive and negative feedback, with many customers indicating they would return, but some expressing serious concerns about service quality.
  • DC
    Delilah Catalan
    5 days ago
    5.0
    These guys always get me right. They are always transparent and honest. I only go to this location. I appreciate the efficiency!
  • RH
    Rick Hellickson
    6 days ago
    5.0
    Service technicians were very helpful, friendly and professional. I had a coupon to use and there was no issue using it. I would definitely return to this Jiffy Lube in the future.
  • TH
    Tiffany H
    6 days ago
    5.0
    All the employees were kind, professional, and knowledgeable. I’ve been going to this location for years and they’re always great to work with.
  • LC
    Lawrence Crappell
    Dec 20, 2025
    1.0
    I got home and oil was all over my garage, we just replaced our driveway at the tone of $24k and thank god I pulled in the garage and not on driveway. I should have known better because the last time ai used Jiffy Lube I had to go back for them to clean the frame because oil leaked on my driveway. I approved an oil differential change but they informed me they did not have the product but if I wanted to drive 25 minutes and wait they could perform the service at another location. When I finally got in my car to leave I asked where the reminder sticker was I was told they are out but if I wanted to come back the next day they would give me one. I am getting ready to drive back now to see if they can wash off the oil from my frame. My bill was $170 for an oil and air filter change. Never again
  • EG
    EJ Goldsberry
    Dec 13, 2025
    5.0
    I called you make sure they had the oil type I needed before I got there. They confirmed on the phone that they did. When I got there the guy was honest and admitted his mistake, treated me very kindly. They were having troubles with the oil pump in one of the oil tanks, so what should have been a 30 minute oil change took an hour because of their defaulty machine that they do not fixed because of corporate reasons. Anyways they guy who helped me helped me out and gave me a decent deal on the oil change because of the inconvenience of having to wait on the malfunctioning equipment.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service