Jiffy Lube

4.5
2334 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AURORA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
16951 E Iliff Ave, Aurora, CO
80013, United States

Hours

Reviews

4.5
2,334 reviews
5 stars
1,841
4 stars
180
3 stars
76
2 stars
50
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional service provided by the staff.

Efficiency

Many reviews highlighted the quick service, with customers often in and out in under 30 minutes.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to explain services clearly without pressure to upsell.

Mixed Experiences

While most feedback was positive, some customers reported issues with service quality and accountability for mistakes.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling it was higher than competitors for similar services.
  • EC
    Eve Casiano
    4 days ago
    5.0
    As a Marine Corps veteran, I went to this Jiffy Lube on Veteran’s Day to take advantage of the free oil change being offered to military veterans. THANK YOU VERY MUCH by the way! I’ve never been to this Jiffy Lube location but after that one encounter, I won’t be going anywhere else! Shaun M. went above and beyond during my visit! He’s very thorough and took his time when answering my questions! He’s a true professional who loves what he does and it showed! Thank you very much for the AWESOME customer service experience! Shaun M. and all the staff at this location (16951 E. Iliff Ave.) are THE BEST!!!
  • EC
    eric c
    Nov 15, 2025
    1.0
    You did not check my tires for air, You did not remove the old change oil sticker and you put the new one on crooked. You did not reset the electronic oil change reminder. You wanted to charge me top off my fluids. I will no longer be taking my cars to your shop.
  • CT
    Courtney Torres
    Nov 14, 2025
    5.0
    Absolutely loved the service I received here! Everyone was so nice and professional; made me feel very well taken care of! Honestly the best jiffy lube location I've been to!
  • NM
    Natalie Mumby
    Nov 10, 2025
    1.0
    If I could give them zero stars I Would. It started off great, they were efficient, timely and a pleasure to work with. I felt happy with the oil change, however later that evening after taking my car home, I needed to go run an errand and once I backed out of my driveway there was a huge puddle of oil. I pulled back into my driveway and did not continue to drive my vehicle. I checked my oil and almost all of it was out of car. Had I not noticed the oil leak, my engine would have been in jeopardy of being ruined by morning. Luckily, my neighbor checked out the issue and noticed they failed to put the upper O ring back on so once my car was running it immediately dispensed oil. I am shocked that Jiffy Lube doesn’t run the car before handing it back to the customer to ensure the job has been done properly. My neighbor and I performed an oil change in my driveway, made two trips to O Reilly that evening to fix a careless mistake and I still have yet to hear back from the district manager. When I called to complain, I got a “it is Veterans Day, and we are busy and need to take care of our customers that are here today.” Like I said, had I not noticed the oil leak, I would have started my car this morning with no oil in it and the unimaginative could have happened to the motor. I was always hesitant to take my car to places like this and now I know why…. Inexperienced mechanics. I believe they are also overcharging , I have never paid $140 for my Passat with a high mileage synthetic oil even from the dealership. Extremely disappointed with the service and lack of quality of care they take in doing oil changes.
  • JJ
    Jay
    Nov 5, 2025
    5.0
    I went in today for an oil change. They very friendly and professional. I was in and out quickly. They did a thorough check on my Jeep and pointed out a few areas to keep an eye on, but they weren't pushy or aggressive about selling extra services like some other places. They topped off my fluids as well. Overall, a smooth and honest experience. I’ll definitely be back.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service