Many customers praised the friendly and professional service from staff members like Melissa, Xiomara, and Eduardo, highlighting their helpfulness and commitment to customer satisfaction.
Service Quality
While several reviews noted excellent service and quick repairs, there were also complaints about misleading practices and upselling, leading to mixed perceptions of service quality.
Wait Times
Customers expressed frustration with long wait times for service, particularly when appointments were not honored or when issues were not resolved promptly.
Trust Issues
Some customers reported feeling misled or taken advantage of regarding necessary repairs and pricing, leading to a lack of trust in the service provided.
JG
Johnny Gomez
Dec 31, 2025
5.0
I drive for lyft and I come here for last year. And I have had lots of great experience here i definitely recommend this location for lyft drivers and to everyday drivers. They get the job done and make the process smoothly.
CV
caribbean visionary
Dec 16, 2025
5.0
I got amazing service, Melissa and Xiomara were very friendly and professional.
AR
Amy Ryn
Dec 2, 2025
1.0
They made me wait 5 hours and did nothing with my car. Rideshare drivers - go elsewhere.
AI
Askia Abdul-Amin II
Nov 22, 2025
5.0
Melissa is a ROCKSTAR! She knows her stuff and will get you up and going quickly! She’s very lovely to deal with everytime I see her!
CC
Ciera Cherry
Nov 17, 2025
5.0
Melissa has the best customer service! This is a great place to get your vehicle serviced! I highly recommend!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Aurora offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
What are the regular operating hours for Goodyear Auto Service in Aurora?
The store is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, Goodyear Auto Service has wheelchair-accessible entrances, parking, and restrooms.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, the location offers in-store pickup services.
How can I make an appointment at Goodyear Auto Service in Aurora?
You can make an appointment by visiting their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What are Goodyear Auto Service's hours during major holidays?
They are typically closed on New Year's Day, April 20, Thanksgiving Day, and Christmas Day. On May 26, July 4, September 1, December 24, and December 31, they are open from 8:00 AM to 5:00 PM.
Are there any places to eat near Goodyear Auto Service in Aurora?
Yes, nearby dining includes Portico Eritrean and Ethiopian restaurant, Pho 99 (Vietnamese cuisine), Tacos Los Vaqueros Aurora, Birds Nest (Chinese and Asian food), and Fidel East African Restaurant.
Where can I wash or detail my car near Goodyear Auto Service?
Nearby car wash and detailing options are Red Carpet Hand Car Wash, Colorado Blue Sky Car Wash, Blue Star Car Wash, and Peak Detail Pros.
Are there rental car services close to Goodyear Auto Service?
Yes, Hertz and Advantage Rent-A-Car are nearby car rental agencies you can use for your transportation needs.