Many customers praised the friendly and helpful staff, particularly mentioning individuals like Xiomara and Melissa for their exceptional service.
Service Quality
While some reviews highlighted excellent service and quick repairs, others reported issues with misdiagnosis and upselling unnecessary services.
Efficiency
Several customers noted the quick turnaround times for services, with many expressing satisfaction with the speed of service.
Trust Issues
A number of reviews raised concerns about trust, with customers feeling misled about necessary repairs and pricing, leading to recommendations to seek services elsewhere.
Facility Experience
The waiting area and overall cleanliness of the facility received positive remarks, with amenities like refreshments and comfortable seating being appreciated.
AI
Askia Abdul-Amin II
1 day ago
5.0
Melissa is a ROCKSTAR! She knows her stuff and will get you up and going quickly! She’s very lovely to deal with everytime I see her!
CC
Ciera Cherry
6 days ago
5.0
Melissa has the best customer service! This is a great place to get your vehicle serviced! I highly recommend!
EL
Eny's Music Lyrics
Nov 11, 2025
1.0
I don't really understand why this branch has someone like Melissa in there as a customer service, she was rude and nasty when I bought my car in there, very disrespectful and not humble at all
AP
Alphonzo Parks
Oct 22, 2025
5.0
Fixed an issue as I was upset Melissa was able to help me and Mae everything a lot better
ES
Elizabeth Stifel
Oct 14, 2025
5.0
We ordered tires off of the website, and they were very helpful with getting them on. We did not stay, but they did have a TV and a refreshment area if we did. They also had tables and chairs if you needed to work. The staff was friendly and helped us with the questions that we had.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Aurora offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
What are the regular operating hours for Goodyear Auto Service in Aurora?
The store is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, Goodyear Auto Service has wheelchair-accessible entrances, parking, and restrooms.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, the location offers in-store pickup services.
How can I make an appointment at Goodyear Auto Service in Aurora?
You can make an appointment by visiting their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What are Goodyear Auto Service's hours during major holidays?
They are typically closed on New Year's Day, April 20, Thanksgiving Day, and Christmas Day. On May 26, July 4, September 1, December 24, and December 31, they are open from 8:00 AM to 5:00 PM.
Are there any places to eat near Goodyear Auto Service in Aurora?
Yes, nearby dining includes Portico Eritrean and Ethiopian restaurant, Pho 99 (Vietnamese cuisine), Tacos Los Vaqueros Aurora, Birds Nest (Chinese and Asian food), and Fidel East African Restaurant.
Where can I wash or detail my car near Goodyear Auto Service?
Nearby car wash and detailing options are Red Carpet Hand Car Wash, Colorado Blue Sky Car Wash, Blue Star Car Wash, and Peak Detail Pros.
Are there rental car services close to Goodyear Auto Service?
Yes, Hertz and Advantage Rent-A-Car are nearby car rental agencies you can use for your transportation needs.