Enterprise Rent-A-Car

4.2
615 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Aurora, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highland Park East location today.

Location

Enterprise Rent-A-Car
334 Havana St, Aurora, CO
80010, United States

Hours

Reviews

4.2
615 reviews
5 stars
420
4 stars
70
3 stars
33
2 stars
21
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and going above and beyond to assist with their rental needs.

Rental Process

The rental and return processes were frequently described as quick and easy, with several customers noting efficient service.

Vehicle Condition

Some reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were not properly cleaned or had mechanical problems.

Reservation Issues

Several customers reported problems with reservations, including cars not being available despite prior bookings, leading to frustration.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding discrimination and poor treatment, particularly in specific incidents.
  • CM
    Chocolate Milk
    3 days ago
    5.0
    I'm always wary of rental places, but this location was very communicative, clear on when my insurance cap was expiring, and gave me a ride to pick up my repaired car after I dropped off my rental. And the car they rented to me was sweet, large enough to fit my half-ton self into. The individuals here are nothing but professional and courteous! Check this place out if you're in need of a rental car.
  • DB
    D3 Bewley
    Dec 30, 2025
    5.0
    I had a perfect experience that this Enterprise location. I would love to be able to point out one person in particular, but everyone that I dealt with there was absolutely polite, professional and went over and above my expectations. Yeah 10 out of 10. I will be coming back here again.
  • CC
    Christiana
    Dec 21, 2025
    5.0
    Reed was amazing! He made the whole process quick and easy. First class service all the way from start to finish!
  • TJ
    Thomas “TG ELITE 1” Goodish Jr
    Dec 20, 2025
    5.0
    Hands down best Enterprise in town. David and his staff are professional, kind and caring when it comes to every customers needs. Is there's a problem they handle then and there, no worries, no 2nd guessing your contract price, there job is to get you into yoir vechile and on the road and they do that with 100% professional positive attitude and I high reco this location be utilized as a training location for other stores not hitting the mark! Thank you D.Lee and your staff of Enterprise pros!
  • TB
    Tashuna Brown
    Nov 20, 2025
    1.0
    I booked a one way rental because I wanted to fly back from Vegas. When I went to pick up my car not only did the guy make me show proof of my income and address but also informed me I needed to return it back to this location because I didn’t have a major credit card. None said anything she I booked the rental a whole month in advance so I actually lost 500.00 on me and my family’s plan tickets back home. I’ve actually only had issues at this locations for some reason and I rent from enterprise All the time I mean I get free days upgrades etc. so to make me go through all of this was crazy. I looked it all up and they can do that whenever they feel like it. But I definitely will be taking my business elsewhere. After 8 years of loyalty I was treated like it was my first time renting from them. The location on 6th and Havana usually always give me a basic car or med service. I try to over look it but losing 500.00 has me beyond livid i actually had proof of my plane tickets and everything. But they didn’t care. And they can ask you to see a pay stub and light bill Which they definitely did which I provided. I got the car and was told if I didn’t return it back to them they would charge me 500.00 so I was screwed either way! I’ll take my money to budget or Avis from here on out!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Aurora, CO?

Enterprise Rent-A-Car offers a wide range of vehicles, including standard cars, vans, luxury cars, and trucks for rental.

What are the operating hours for Enterprise Rent-A-Car at the Highland Park East location?

The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.