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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(498 reviews)

Business Details

1898 South Havana, Aurora, CO
80012, United States
(303) 695-6959

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Aurora, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Village East location today.

Location

Enterprise Rent-A-Car
1898 South Havana, Aurora, CO
80012, United States

Hours

Reviews

4.1
498 reviews
5 stars
331
4 stars
61
3 stars
14
2 stars
17
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, kindness, and helpfulness, often highlighting individual employees for exceptional service.

Rental Process

Several reviews noted the rental process was generally quick and efficient, although some customers experienced delays due to vehicle availability.

Communication Issues

A number of customers reported problems with communication, including last-minute cancellations and lack of follow-up from management.

Vehicle Condition

Most customers found the rental vehicles to be clean and well-maintained, although there were isolated complaints about specific vehicle issues.

Overall Experience

The overall sentiment was positive, with many customers expressing satisfaction and a willingness to return, despite some negative experiences.
  • RJ
    Raphael Jouvenat
    4 days ago
    5.0
    Efficient, honest and polite crew at this location.
  • JC
    J Chung
    Feb 20, 2026
    5.0
    Jack, Zander and Anthony at the Havana St, Aurora CO location made renting a car easy. They also provided excellent customer service. When I called to make sure that a car would be available for my reservation (since I had read online reviews that stated that often even with a reservation a car may not be available when you arrive) Jack was friendly and reassured me that a car would be available. When I arrived, Jack helped me promptly and was professional and helpful. When I returned my rental car, Zander was very helpful and when I asked if someone could provide me a ride home (less than 4 miles), Zander was able to get Anthony to drive me home. The rental rate was fair and Jack, Zander and Anthony were professional and friendly. All round, I would definitely return to this Enterprise location in the near future.
  • ML
    Misha L
    Feb 6, 2026
    5.0
    Absolutely loved the rental and service . Properly managed and maintained. The 8 passenger had all the bells and whistles, even with the miles it had it drive like it was new off the dealers lot . Will be back
  • SG
    Samuel Garcia
    Feb 5, 2026
    5.0
    Everyone is very friendly and professional. I felt they were very accommodating as well, they exchanged the first car, which was having tire pressure issues, for new one without any hassle. The whole process was very smooth; it felt seem less.
  • BM
    Bonnie Mineo
    Jan 21, 2026
    5.0
    Enterprise was great to work with and made my car repair experience so much easier.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Aurora, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.

What are the rental office hours for Enterprise Rent-A-Car at Village East in Aurora?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 9:00 AM to 2:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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