Enterprise Rent-A-Car

4.0
674 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Aurora, CO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Centretech location today.

Location

Enterprise Rent-A-Car
15900 E 6th Ave, Aurora, CO
80011, United States

Hours

Reviews

4.0
674 reviews
5 stars
438
4 stars
62
3 stars
27
2 stars
20
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals who went above and beyond.

Reservation Issues

Several customers reported problems with reservations, including cancellations and unavailability of vehicles despite confirmed bookings.

Vehicle Condition

Feedback indicated inconsistent vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.

Wait Times

Customers frequently mentioned long wait times for vehicle pickup, especially during busy periods, leading to frustration.

Communication Problems

There were complaints about poor communication from staff regarding reservations and vehicle availability, contributing to customer dissatisfaction.
  • AH
    Angie Higdon
    4 days ago
    5.0
    Amazing service! super white glove customer care . pick up service and check out service was above and beyond their job description ! Definitely recommend this location ! special shot outs to Chris and John !
  • HM
    Hannah Morris
    6 days ago
    5.0
    Tyler, Chris, and Jeremy were all so kind, accommodating, and helpful. I flew in from Mississippi, and they made my rental experience 100/10. They put me in an awesome vehicle and were so helpful with explaining/ showing me how to work the system and features of the car. Drop off was super efficient- my Uber was waiting for us as I was dropping off, and they made the process very fast. They sent me my deposit refund quickly. I cannot recommend them enough. They started our vacation out on the right foot and really showed us hospitality!
  • JD
    Joe Dɛnvər
    Nov 14, 2025
    5.0
    Quick and easy. Online booking. Convenient location closest non-airport to DIA. Shoutout to Tyler & Tim fast service.
  • CP
    choe papi
    Nov 11, 2025
    5.0
    returned a rental last night & was asked to complete the survey that i’d be receiving via email.. i haven’t gotten that one yet but i wanted to drop a quick 5 stars for the exceptional staff here at this enterprise! this was my first time renting a car & every step of the way couldn’t be more perfect. the only thing that could be considered a hiccup at all was the fact that it took a lil bit longer than anticipated to originally rent the car… it was somewhat busy, it looked as if they were short staffed, & also i was like 20 min late. i didn’t mind waiting, & in return i was upgraded to a midsize sedan (chevy malibu) from a vw jetta (or like vehicle) for free, which was dope. i originally only planned on getting the car for like 4 days or something like that, but every time the deadline for the return came up, i extended like 4x to where i ended up having the car for about two weeks. lol. but each time i called to extend, the enterprise employee made the experience easy, fast & very harmless. lol. & when i returned the vehicle like at 5:55, right before closing time, a female employee (w hella cool vibes) checked me out with no problems at all. & she waived like a $2 & some change gas reimbursement fee, which i appreciated a lot. the staff let me wait inside the store as i figured out a way home, & i left the store a very happy customer. if i ever need to rent another car, not only will enterprise be my go-to, but this specific enterprise - with the absolute best customer service throughout the entire team, will be my go-to. thank you guys for making this rental nightmare, actually a rental dream! i’d give y’all more stars if i could :)
  • PS
    Preston Spencer
    Nov 7, 2025
    1.0
    Called to get information on getting a rental since its my first time and another insurance company will be paying and didnt even talk to the guy for 2 minutes before he just hung up on me.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Aurora, CO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Aurora, Colorado?

They are open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 4:00 PM, and Sundays from 9:00 AM to 4:00 PM.