Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Aurora today.
Location
Hours
Reviews
4.6
1,524 reviews
5 stars
1,322
4 stars
61
3 stars13
2 stars
24
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Octavio, Rudy, and Eddy.
Service Quality
Overall, customers reported satisfaction with the quality of work done on their vehicles, with many noting that repairs were effective and reasonably priced.
Communication Issues
Several reviews mentioned poor communication regarding wait times and service updates, leading to frustration among customers.
Appointment Management
Customers expressed dissatisfaction with the handling of appointments, citing long wait times and delays even with scheduled visits.
Honesty and Integrity
Positive feedback highlighted the shop's honesty in not upselling unnecessary services, which built trust with customers.
- STShane ThomasNov 12, 20255.0Eddy and his team took care of everything I needed quickly and efficiently. Thank you guys!
- WBWilliam BaxterNov 6, 20255.0Finally found an excellent honest, mechanical repair shop. I went to the big zero tire store on Hampton and Tower And was quoted over $1000 in repairs to get an alignment. I went to the Brakes plus on Iliff and Buckley and got my alignment done for $100. No parts were needed. I wanted a second opinion and got an honest result. I will use Brakes plus and refer them as much as I can. Thank you for the honesty of Brakes plus.
- RMRoy MarshallNov 4, 20251.0I'm a mechanic, I went with a friend who took their car to get the oil changed and after they got the car back the drain plug came out. We went to the illif location to find out what is going on and the person at the counter has no idea what is going on with the situation and took the information to pass it along to corporate. This store hasn't made this situation right for over two years. I wouldn't recommend this location for sure, but you might consider someone else for your repairs also since they don't seem to stand behind there work.
- TTTrustatryOct 25, 20255.0Staff was very friendly. Even the customers were friendly. Service was fast.This place has a relaxing atmosphere and the staff just made me feel welcomed.
- SDSolomon DOct 24, 20255.0Great Service!! Strongly recommend this location for all personal and business needs for your vehicle. Edwin and the entire team was went above and beyond. I will be returning.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Aurora offer?
Brakes Plus in Aurora offers a variety of auto services including wheel alignment, brakes, oil change, suspension repairs, state inspections, batteries, wiper blades, air conditioning services, and more.
What are the operating hours for Brakes Plus Aurora?
Brakes Plus Aurora is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Where is Brakes Plus located in Aurora?
Brakes Plus is located at 16770 E Iliff Ave, Aurora, CO 80013, USA.
How can I contact Brakes Plus in Aurora?
You can contact Brakes Plus Aurora by phone at +1 303-743-9600.
What payment methods are accepted at Brakes Plus Aurora?
Brakes Plus Aurora accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.
Is it possible to book a service appointment online for Brakes Plus in Aurora?
Yes, you can make a reservation online at https://www.brakesplus.com/stores/aurora/co/0103.
What makes Brakes Plus in Aurora stand out?
Founded in 1990 and with over 100 locations, Brakes Plus is committed to installing quality products with world-class service at great prices, building strong relationships with customers and employees.
What nearby automotive services are available near Brakes Plus Aurora?
Nearby automotive service options include AutoWorks Propane, Autoworks Service and Repair, Discount Tire, Prime Auto Hail Repair, Midas, and NAPA Auto Parts, which provide a range of vehicle repair, tire sales, and parts services.
What dining options are close to Brakes Plus in Aurora?
Nearby dining options include Pizza Hut, Pierre's Mobile Fish Chicken and Hamburgers, and Burger King, offering a variety of fast food and casual meal choices for before or after your visit.
Are there any community or recreational places near Brakes Plus Aurora?
Nearby community and recreational places include Holy Family Mission Ltd, Islamic Center of Aurora, Limitless JKD martial arts club, Colorado Puppy Rescue, and The Monarchs Events concert venue.