Brakes Plus

4.7
1160 reviews
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Business Details

24550 E Smoky Hill Rd, Aurora, CO
80016, United States
(303) 209-7739
https://www.brakesplus.com

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Aurora today.

Location

Brakes Plus
24550 E Smoky Hill Rd, Aurora, CO
80016, United States

Hours

Reviews

4.7
1,160 reviews
5 stars
1,052
4 stars
34
3 stars
13
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Eric and James, for their helpfulness, friendliness, and professionalism.

Honesty

Several reviews highlighted the honesty of the service, with customers appreciating that they were not upsold unnecessary services.

Timeliness

While many customers reported quick service, there were complaints about delays and lack of communication regarding wait times.

Technical Expertise

Customers frequently noted the staff's knowledge and ability to diagnose and fix issues effectively.

Mixed Experiences

Some reviews mentioned negative experiences with specific staff members, particularly James, indicating inconsistency in service quality.
  • NP
    Natthamon Pnk
    Nov 16, 2025
    5.0
    James provided excellent service and explained everything in detail. I will certainly be returning
  • RL
    Rattanaporn Lerdbandit
    Nov 15, 2025
    5.0
    The team at Brakes Plus always explains everything clearly and never tries to upsell. I really appreciate their honesty and care.
  • JP
    Jennifer Polchies
    Nov 15, 2025
    5.0
    Great experience at brakes plus. James the manager has a great team. Very professional. Will definitely return.
  • MD
    Marty van Doorninck
    Nov 15, 2025
    5.0
    I am generally skeptical about chain stores but have heard good things about the Brakes Plus store on E Smokey Hill so I decided to give them a try. They totally exceeded my expectations. James did the intake. He communicated clearly with me, quoted a fair price, and got the job done within the time he said it would take. He did let me know about another problem my car had, but did not pressure me whatsoever to have it done then and there. No problems. Very pleased. I will return to have that suggested service completed. Great job!
  • GA
    Gifty Padikie Aplerku
    Nov 15, 2025
    5.0
    Went above and beyond to fix my car,even though I didn’t have an appointment. Thanks for helping me out Eric☺️
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Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Aurora offer?

Brakes Plus in Aurora offers a range of auto repair services including brakes, oil changes, wheel alignment, suspension, state inspections, batteries, wiper blades, air conditioning services, and vehicle maintenance.

What are the operating hours for Brakes Plus in Aurora?

Brakes Plus in Aurora is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays like New Year's Day and Christmas.