Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Aurora today.
Location
Hours
Reviews
4.5
1,629 reviews
5 stars
1,335
4 stars
88
3 stars
27
2 stars
27
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and friendly demeanor, particularly highlighting individuals like Chris, Darius, and Aaron.
Honesty and Transparency
Several reviews noted the honesty of the service, with customers appreciating that they were not upsold unnecessary services and that their vehicle needs were accurately assessed.
Service Quality
While many reviews highlighted fast and efficient service, there were also complaints about poor communication and unresolved issues, indicating inconsistency in service quality.
Negative Experiences
A few customers reported negative experiences, including being charged for unnecessary services and long wait times without updates, suggesting areas for improvement.
- NMNuvia Martinez2 days ago5.0They did a great job
- CMConcerned American MericaDec 19, 20251.0This location is a very shady establishment they will try and take advantage of you every chance they get I went in there playing dumb acting like I didn’t know anything about vehicles and they took advantage every chance they could I asked for a brake inspection because they advertise that it’s free but then they tried to pull out a $50 diagnostic fee do yourself a favor and stay clear of this location
- EEEboniqueDec 13, 20255.0Always great service and customer service is on point
- AAAshley ArmstrongDec 2, 20255.0The service went well! Check out their website to use the discount codes! Darius and Chris were swagadelic as hell. Shout me out on IG @inthedigitalflesh when you guys get famous😋
- AAA & K Jordan (AJ)Dec 1, 20255.0Chris at the service desk was very professional, helpful as well as courteous. Darius the technician was very informative and provided detailed analysis of my wheel alignment. I really appreciate the great service provided by these superior individuals. Thanks once again.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Aurora offer?
Brakes Plus offers a range of automotive services including wheel alignment, brakes, oil changes, suspension, state inspections, batteries, wiper blades, air conditioning services, and more.
What are the operating hours for Brakes Plus in Aurora?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays.
Which payment options are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa.
Where is Brakes Plus located in Aurora, CO?
Brakes Plus is located at 3571 N Tower Rd, Aurora, CO 80011, USA.
Is Brakes Plus open on major holidays?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
How can I schedule a service appointment with Brakes Plus in Aurora?
You can make a reservation online at https://www.brakesplus.com/stores/aurora/co/0133/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0133.
What nearby automotive service options are available near Brakes Plus?
Nearby automotive service options include Discount Tire and O'Reilly Auto Parts, which can be convenient for tire or auto parts needs before or after your visit to Brakes Plus.
Are there nearby places to grab a meal close to Brakes Plus in Aurora?
Yes, nearby dining options include Dairy Queen, El Lucerito Jr, Chili's Grill & Bar, Chick-fil-A, and Five Guys where you can enjoy a meal before or after your car service.
Where can I find banking or ATM services near Brakes Plus?
There is a Wells Fargo ATM located near Brakes Plus for convenient banking and cash withdrawal services.
Does Brakes Plus provide any online information about their service offers?
Yes, more information on their services is available on their website at https://www.brakesplus.com/stores/aurora/co/0133/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0133.