AutoZone Auto Parts

4.0
589 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in Aurora, CO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Aurora, CO or call us at (303) 537-6086.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
908 S Havana Street, Aurora, CO
80012, United States

Hours

Reviews

4.0
589 reviews
5 stars
343
4 stars
90
3 stars
53
2 stars
21
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising helpful staff like Ricky and Billy, while others report rude and dismissive behavior from employees.

Staff Knowledge

Several reviews highlight knowledgeable employees who provide valuable assistance, particularly in identifying and installing parts.

Store Management

Concerns were raised about poor management practices, including understaffing and lack of professionalism, which negatively impacted customer experiences.

Communication Issues

Customers reported frustrations with long hold times on the phone and poor communication regarding product availability and service.

Cleanliness and Organization

Multiple reviews noted that the store appeared cluttered and unclean, affecting the overall shopping experience.
  • GB
    Gerry Brogan
    Oct 21, 2025
    1.0
    My wife tried to purchase a battery and get it installed twice. Both times she was denied having it installed. First time she was told to come back in the morning and then when she came back she was told to try again tomorrow. Absolutely terrible customer service.
  • MM
    Martin Mata
    Oct 14, 2025
    5.0
    Exelente servicio de todos los empleados
  • MG
    Macanas Galvan
    Oct 10, 2025
    3.0
    Lo que no me gusta de autozone es llamar por telefono..siempre te dejan en linea..
  • EG
    Evelyn Gonzalez
    Sep 28, 2025
    1.0
    El dia de hoy fui a comprar un aceite y para confirmar el filtro le dicte al cajero el vin y después d la mitad anotado me dijo me lo va mostrar o me lo va decir. Además dijo q mi esposo lo grito lo cual no fue cierto , que falta de empatia no sabe tratar al cliente .no volveré a comprar ahí aunque me queda cerca prefiero ir al deposito de la salida 9
  • KN
    Kathleen Noe
    Sep 21, 2025
    5.0
    Kevin helped me out today with replacing my windshield wipers! Thanks again!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Aurora, CO?

AutoZone Auto Parts in Aurora, CO is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Aurora?

AutoZone Auto Parts is located at 908 S Havana Street, Aurora, CO 80012, US.