Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
480 reviews
5 stars
278
4 stars
90
3 stars
46
2 stars
18
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided assistance and advice, but there were also complaints about employees lacking product knowledge.
Service Speed
Customers experienced slow service during busy times, with long wait times at the register being a common complaint.
Product Availability
While many customers found the store had what they needed, there were instances of out-of-stock items and issues with special orders.
Positive Experiences
Despite the negative feedback, numerous customers shared positive experiences with specific employees who went above and beyond to assist.
- JRJessica RodriguezNov 11, 20255.0Christian the manager helped me so much for finding brakes for my car . He gave me the best options and even was able to get me a good deal ! Definitely recommend this store
- BSBig SpankNov 5, 20251.0Customer service is trash. Get off your cell phones and focus on a task of getting customers through their transactions and out of the store. Not waiting for you to finish your side conversations. So helpless
- CPChristinn PachecoNov 1, 20251.0Helped me find exactly what I was looking for, got me in an out real easy! I didn't catch her name but my receipt says CSR# 73. Thank you for you help this Saturday morning!
- RORerol OnlyOct 19, 20255.0Called around looking for a toyota water pump gasket for my older 97 tacoma, JP helped me over the phone when I was having trouble getting the part number right, even though they didnt have any in stock, she helped me find a store that did! amazing customer service! will be coming back to this store for any more water pump gaskets.
- EGEudis GomezOct 15, 20255.0Buen trato gracias 🙂
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Aurora?
AutoZone Auto Parts in Aurora is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Aurora, CO?
It is located at 15306 E Alameda Pkwy, Aurora, CO 80017, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup or delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts customer service?
You can email customer.service@autozone.com or call their main phone number at +1 720-479-9040.
What brands are available at AutoZone Auto Parts in Aurora?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any other AutoZone locations near this Aurora store?
Yes, there are several other AutoZone stores nearby, which could be convenient alternatives if this location is busy.
What nearby healthcare services are close to AutoZone Auto Parts?
AFC Urgent Care Aurora City Center is near AutoZone, providing convenient urgent medical care if needed before or after your visit.
Are there food options near AutoZone Auto Parts in Aurora?
Yes, nearby are restaurants like Tortilleria La Amapola and Subway, great for grabbing a meal before or after shopping for auto parts.
What entertainment or personal care services are available near AutoZone Auto Parts?
Nearby you can find beauty and spa services like Booji Beauty Bar & Co and Color Nail & Spa, as well as optometry care at Vision First Aurora.