Many customers praised the helpfulness and friendliness of staff members, particularly Uriel, who received multiple commendations for his assistance.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.
Product Availability
Customers noted that while the store generally has what they need, there are occasional stock issues and some customers experienced difficulty finding specific parts.
Store Environment
Several reviews mentioned long wait times and slow service during busy periods, suggesting a need for better staffing during peak hours.
PO
Patrice Ouedraogo
Jan 4, 2026
2.0
Made a quick stop there in the middle of a project to get a seal puller but no one willing and/ or able to help even with the Autozone P/N of the seal provided.
CN
cindy neri
Dec 28, 2025
5.0
Uriel is a nice guy he help us to find what we need and make recommendations for our oil change.
Uriel es una buena persona que nos ayudó a encontrar lo que necesitábamos y nos hizo recomendaciones para el cambio de aceite.
Gracias
MJ
Marcus Jordan
Dec 28, 2025
5.0
I needed new windshield wipers, Uriel got me a good deal and installed them. I definitely would come back here. My favorite AutoZone!!
BM
Brenda Mutai
Dec 24, 2025
5.0
I had the best experience here, walking in and they were all so welcoming from the service desk to the mechanic, will definitely be coming back and most definitely refer friends and family to this location
I came in because i had an issue with break lights but turns out it was my fuse. With that in mind they were able to accommodate me
EB
Edith Borrego
Dec 15, 2025
5.0
Hi Stephanie at this location. I called about the disposal of a lithium damaged/defective battery that was put in a waste/disposal container with retardant by the Aurora Fire Department and the Aurora.gov site has "stores" that are suggested for sites to dispose/recycle those batteries. I checked and that is not correct information and Waste Management is the option to pick up. My apologies. We will call them for pickup.