Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Aurora #802 in Aurora, CO is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Aurora, CO or call us at (303) 343-1000.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
743 reviews
5 stars
417
4 stars
144
3 stars
81
2 stars
28
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being described as rude or unhelpful, while others received praise for their friendliness and professionalism.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided helpful assistance, particularly in identifying and resolving issues with car parts.
Store Management
Management received mixed reviews; some customers appreciated the helpfulness of managers, while others criticized the overall management of staff and customer interactions.
Store Environment
The store was noted to be busy, with some customers expressing frustration over long wait times and lack of staff attention, although others mentioned a clean environment.
Product Availability
Customers generally found the store had the parts they needed in stock, but there were complaints about specific items not being available or issues with product quality.
- IIil_flexnNov 2, 20251.0Staff is horrible
- RRRickyNov 1, 20251.0My employee and I came in on Saturday morning and met Janine to try to get a new battery for his truck. She was immediately snarky and rude with us the entire time. She couldn't find what battery we needed with the information we had and made rude remarks when asked if she could come out and take a look. She also said to us when we asked if she could help us replace it, 'Were all adults here, our commercials say restrictions apply.' After she finally came out to figure out what battery we needed, she continued to act like we were idiots and wasting her time and we decided to go to the AutoZone off 6th and Centreplace. They told us that they know about Janine and that she is very rude and lazy and helped us out with no issues. I would recommend to anyone needing auto parts or help in the area to spend the extra five minutes to go to an AutoZone with actually helpful and polite employees.
- JWJohn G WilliamsOct 29, 20252.0Warranty claim was denied due to a fluke in their system. Jannine was condescending and had every excuse ready to not help with a battery swap.
- ONOmar NeriOct 17, 20251.0Most frustrating call I've had with a parts person. God bless these kids they have working here because management doesn't teach them how to talk on the phone or how to deal with anything on there own computers, All blame to management. Was a s patient as i could be on the phone but i don't think other people would be the same. Blame the teacher not the student -1 star if i could.
- SASeba Acosta A.Oct 15, 20251.0La señora Que está en la caja se la pasó hablando con otro cliente de su vida y no atendía a los demás, se hizo una fila demasiado grande, servicio pésimo, además el otro wey que estaba en la otra caja solo se reía, pésimo servicio, más de 40 minutos en fila.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Aurora, CO?
AutoZone Aurora #802 is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts Aurora #802 located?
It is located at 16101 E Colfax Ave, Aurora, CO 80011, USA.
What types of automotive brands does AutoZone Aurora #802 carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Aurora #802 offer in-store pickup or delivery options?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
What kinds of products can I find at AutoZone Auto Parts in Aurora?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts Aurora #802 for customer service?
You can call them at (303) 343-1000 or email customer.service@autozone.com for assistance.
Are there any nearby dining options to AutoZone Aurora #802?
Yes, nearby dining options include Corafayes Cafe, Akwaba Restaurant, and Corafaye's Café, offering American, African, and Southern cuisine respectively.
What event centers are located near AutoZone Aurora #802 that customers can visit?
Nearby event centers include Scotty's Event Center, ABLE Event Center, The Event Center at Colfax, Jan'T'is Events Center, and Cielo Event Center.
Can I find automotive repair or related services near AutoZone Aurora #802?
Yes, Skyview Trailer Ranch offers automotive repair services and U-Haul Neighborhood Dealer provides truck rentals and automotive services nearby.
Are there any convenience stores or gas stations close to AutoZone Aurora #802?
Yes, nearby convenience stores and gas stations include 7-Eleven and Conoco, which also offers breakfast and brunch.