Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for poor attitudes and lack of knowledge.
Product Availability
Customers frequently noted that the store often has the parts they need in stock, but there are instances of incorrect parts being provided.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide assistance, but there are also complaints about employees lacking basic automotive knowledge.
Managerial Issues
There are multiple complaints regarding the management style, with some customers describing managers as rude and unhelpful, negatively impacting the overall customer experience.