Alamo Rent A Car

Reviews

• AA

  AllYouCanEat Athlete

  5 days ago
  5.0
  Five stars for Ruth! Her professionalism and warm customer service represent Alamo at the highest level. She handled my rental with incredible due diligence, clearly walking me through every single contract detail. Smooth, trustworthy, and exceptional service thanks to Ruth for going the extra mile to ensure customers leave with a great impression and want to return. A million thanks to Ruth and her team!
• IR

  Imei Repair

  6 days ago
  1.0
  My experience regarding the rental pickup was good, the car was optimal for swiss driving. However, upon return i got an email stating my car condition is different since it was picked up. I have heard a lot about rental car damage fraud so i took some initial details pictures and videos before picking the rental. I am in process of chellenging their claim with date stamped images from my device. The worse thing is that you visit such a beautiful country and the end is so sour. I wish they pay more attention to their damages and do pre inspection with a representative rather than saying damages are recorded already. Been in rental car business for 5 years with enterprise I have seen a few things. I wish my review helps people prepare for future.
• NT

  N Thakur

  Oct 7, 2026
  5.0
  We had a wonderful experience with Alamo at Zurich Airport. I was a little worried initially because I had read some negative reviews, but I normally rent through Enterprise, and since Alamo is part of the same group, I decided to give it a try. From the moment I picked up the car until I returned it, everything was smooth and straightforward. The check-in process was easy, the car was in good condition, and the checkout was just as smooth. My experience was that if you take good care of the car and return it in the same condition, everything goes smoothly. Of course, if there is any damage, you should expect to be charged for it, and they also offer protection options if you want additional coverage. Overall, we had no problems whatsoever and had a really great experience with Alamo Zurich Airport. I would definitely rent from them again. Five stars from me!
• CF

  Carter Frerichs

  Sep 30, 2026
  1.0
  Avoid at costs, worst rental experience I have ever had!!! I wish I would have referred to the reviews on here and not rented through them. We returned our rental after a week of travel. Shortly after we were contacted a claim was open due to damage on the vehicle. I was confounded as we had not incurred any during our travel. Upon looking at the pictures I was even more surprised. The “damage” was almost totally unidentifiable and was not incurred by us. We took a video inspection of the vehicle prior but could not definitively see the mark (likely cause it was that small). Once the clam was open I anticipated the would chalk it up as ‘normal wear and tear’ and we could move on. Nope the took it to an auto-body which “repaired” the damage for 385chf. I don’t use this word lightly but they are running a scam. Really unfortunate end to a great Swiss trip. Last rental I ever do through Alamo or Enterprise for that matter.
• A

  גילי מור

  Sep 19, 2026
  5.0
  אחרי שחיפשתי חברה להשכרת רכב לטיול נתקלתי באלמו, הם הציעו לי את המחיר הטוב ביותר מכל חברות ההשכרה, כשנחתתי בשדה התעופה בציריך נגשתי לדלפק שלהם והתקבלתי תוך 5 דקות ואחרי 10 דקות כבר הייתי עם מפתחות של הרכב, השירות בדלפק שלהם היה מעולה ומסביר פנים, חייב לתת טיפ לשוכרים, צלמו בווידאו וגם בתמונות את כל הרכב כולל את המתחת לרכב!! הרכבים שלהם חדשים לגמרי, יש להם מגוון גדול של רכבים, כשהחזרתי את הרכב לקח לי בדיוק 3 דקות! בלי תורים ובלי בעיות, הנציג שלהם ניגש אליכם בחניון לוקח את המפתחות וזהו. אחרי כמעט שעה קיבלתי מייל שהכל בסדר גמור עם הרכב. אין ספק שמבחינת מחיר הם הטובים ביותר, וגם השירות הם מעולים! אין ספק שאחזור אליהם שוב.

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